I have tried to install and uninstall the NSU software and I am not having any luck. I have tried this on both XP and Vista. I am getting the following error once it trys to apply the firmware update:
Software update failed
For optimum connectivity, your USB cable should be connection directly to the PC, and not via a USB hub, USB keyboard or laptop docking station.
I have turned off all antivirus programs to ensure that this was not the issue, I read an article that stated this worked for other users, and still no luck.
Any help with this would be great, currently I am running Firmware version 3.63 and would like to update to the 9.42 release.