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Re: phone is not switching on

Registered Member
rani9
Posts: 1

phone is not switching on

i tried to update symbolian anna service
pack , it asked to restart the phone and i clicked on yes , suddenly the screen went blank and phone switched off .
and Since then its not switching on plz plz plz......please help me
nokia god !!!! othervise my father will scold me.....
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Professor
jraduga
Posts: 725

Re: phone is not switching on


rani9 wrote:
i tried to update symbolian anna service
pack , it asked to restart the phone and i clicked on yes , suddenly the screen went blank and phone switched off .
and Since then its not switching on plz plz plz......please help me
nokia god !!!! othervise my father will scold me.....

what type of phone is it...Have you tried to hold down the power key for 8 seconds till it buzzes3 times and then press again to start the phone.


 

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Ex-Moderator (Retired)
astra2025
Posts: 912

Re: phone is not switching on

Hi rani9

 

Welcome to Nokia discussions board! 

 

We are sorry to hear about the problems you had while updating your device. The update might have been interrupted and this is why you cannot restart your phone. 

 

We advise you to take your device to your nearest Nokia Care Point and present them with the issue. 

 

Let us know how you get on and let us know how you get on. 

 

Regards, 

 

astra2025

 


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