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Re: "Internal module error" in NSU - fix offered h...

Ex-Administrator (Retired)
vandelay
Posts: 3,017

"Internal module error" in NSU - fix offered here!

[ Edited ]
Just received this:
--------------------
Dear updaters,

We have noticed some of you reporting the message "Internal module error".

When installing Nokia Software Updater, sometimes the Microsoft XML4 DLL silent installation fails. This problem can be resolved by manually registering DLL. Go to Start > Run > enter "regsvr32 C:\WINNT\system32\msxml4.dll" > OK > OK.

We apologize for the inconvenience.

Regards
The Nokia Software Update team
--------------------

edit: solution updated.

Message Edited by vandelay on 15-Feb-2007
03:38 PM


I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".
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Advisor
Posts: 19

Re: "Internal module error" in NSU - fix offered here!

hi,

firstly let me thank you for understanding this problem ,,

i tried what u suggested here but could not get to the solution because the same problem still persists after what u have suggested,

btw besides the internal module error problem there is another issue with the pc suit connectivity,, the modem via usb is not getting installed after i upgraded to the latest pc suit. 6.82.. i mention this just to confirm if both these problem sound connected by any chance ?

thanks
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Ex-Administrator (Retired)
vandelay
Posts: 3,017

Re: "Internal module error" in NSU - fix offered here!

Hi tbajpai,

the solution has been updated - please try the fix above. Does that help?

I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".
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Contributor
Posts: 5

Re: "Internal module error" in NSU - fix offered here!

Thanks for this solution-it worked for me! The only thing was that I had to change "WINNT" to "WINDOWS" to register the .dll on my computer.
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Advisor
Posts: 19

Re: "Internal module error" in NSU - fix offered here!

[ Edited ]
dear van,

thanks for getting the solution i shall try it and comeback with my feedback.

Message Edited by tbajpai on 17-Feb-2007
05:17 PM

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Contributor
Posts: 9

Re: "Internal module error" in NSU - fix offered here!

i tried this solution while trying to update N93 but still getting the same error message
any solution pls
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New Member
Posts: 4

Re: "Internal module error" in NSU - fix offered here!

the fix is very simple just download and install msmxl 4 from microsoft website and every thing should work tried it my self updating 6131 to v5.50
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Advisor
Posts: 19

Re: "Internal module error" in NSU - fix offered here!

It worked absolutely fine,

Yes finally after a lot of effort and all the support from this site,, especially VAN...I have updated my phone firmware to the latest 3.0705.1.0.31

yups i am dammn happy and express my gratitude to the help extended by the nokia team. hey VAN thanks again .

now about the firmware i am sure there will be more updates to come depending upon the views of the people but just one thing that i wanna bring out,,

the option of exiting the music player from the equalizer was nice, which is not included in this firmware and hence becomes an issue of debate, i feel that it was a good option and should be included in the next upgrade of the firmware.

thx
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New Member
Posts: 3

Re: "Internal module error" in NSU - fix offered here!

thanks a lot vandelay. at last i've fixed my problem.
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Registered Member
Posts: 1

Re: "Internal module error" in NSU - fix offered here!

I tried the registry thing and also downloading the mxl thingy from microsoft and i`m still getting the error :smileyfrustrated:
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Contributor
Posts: 9

Re: "Internal module error" in NSU - fix offered here!

thanks i did it
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Advisor
craig9100
Posts: 12

Re: "Internal module error" in NSU - fix offered here!

[ Edited ]
Hi, after installing NSU on my XP home system... when I try to run NSU (1.2.3), a window opens and then it just freezes and won't do anything till I end task in Task Manager.
I have "regsvr32 C:\xxxx\xxxx\msxml4.dll" OK, restarted, reinstalled (removed & reinstalled again), with no luck.

My logs show errors:

Hanging application nsu_ui_client.exe, version 1.2.3.26303, hang module hungapp, version 0.0.0.0, hang address 0x00000000. and Fault bucket 383884818.

Regards Craig

Message Edited by craig9100 on 26-Mar-200705:58 AM

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Advisor
craig9100
Posts: 12

Re: "Internal module error" in NSU - fix offered here!

Hi all,
after another removal of XML4 and NSU, then reinstallion of both, it now works, and have preformed a upgrade.

Regards
Craig
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Registered Member
Posts: 1

Re: "Internal module error" in NSU - fix offered here!

Done all of the above

installed NSU 1.3.60

regsvr32 C:\windows\system32\msxml4.dll

Downloaded and installed msxml.msi from microsoft

uninstalled NSU 1.3.60

uninstalled msxml4

Rebooted

installed msxml.msi

installed NSU 1.3.60

rebooted

Still the same error "internal module error"

What next?

How about Nokia giving us NSU 1.3.61 that fixes the problem?
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New Member
Posts: 3

Re: "Internal module error" in NSU - fix offered here!

[ Edited ]
ENG: Has updated N80 up to last insertion (4,07,07,0,7) function USSD has ceased to work!!!! How to roll away an insertion back on the old version?

EDIT: Removed non english text

Message Edited by ajak on 04-Jun-2007 03:51 PM

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Mobile Visionary
Posts: 1,770

Re: "Internal module error" in NSU - fix offered here!

You'll just have to wait for a new firmware update, there's no help for USSD bug :smileysad:
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Advisor
Posts: 11

Re: "Internal module error" in NSU - fix offered here!

hi i tried what was suggested about manually registering the dll file but got this when i done it.

the module regsvr32 C:\Windows\system32\msxml4.dll" > OK > OK was loaded but the call to dllregisterserver failed with the error code 0x80070005.

anyone got a way round it.?

cheers
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Advisor
Posts: 21

Re: "Internal module error" in NSU - fix offered here!

windows vista home ultimate did not register it it says "u can not register it for file assosiation go to controlpanal/set file assosiation !! :sad: what should we do ?
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Advisor
Posts: 11

Re: "Internal module error" in NSU - fix offered here!

right ok it seems why windows had a problem after i reinstalled it i installed the pc suite and nsu and it worked fine

thanks for all your help.

cheers
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New Member
Posts: 4

Re: "Internal module error" in NSU - fix offered here!

I have Nokia N73 and I want to update my firmware but I can't install Nokia Software Updater because I have 248MB RAM and it requires 256MB.What can I do?Can I update my firmware other way or I must buy more RAM???
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