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Re: 701 Email and Fasinate wont open links

Advisor
Klobaska
Posts: 12

701 Email and Fasinate wont open links

hello

 

when i get an email which contains a link to a page, lets say to confirm my email adress, when i push the link it won start the web to show the content of the page.

 

as for fascinate, when someone on news feed posts a link to a video on youtube, or an article on a page on the internet, it wont do anything. just like with the email.

 

can this be because of the NETQIN? i tried turning the firewall off though...

 

thank you

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Advisor
Klobaska
Posts: 12

Re: 701 Email and Fasinate wont open links

same with SMS.. wont open any links... is there something that can block opening links in WEB app? or in opera mobile for that matter?
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Advisor
Klobaska
Posts: 12

Re: 701 Email and Fasinate wont open links

[ Edited ]

/t5/Nseries-and-Symbian-Smartphones/701-Mail-Calendar-Social-network-and-Web-bug/m-p/1357377

if i may add this... this was NOT solved.. if anyone can help with that also...

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Mobile Guru
Srikanthsd
Posts: 2,019

Re: 701 Email and Fasinate wont open links

Try to do this.
Goto settings, application settings, default applications and in options select restore original settings for all.

Hope this helped you.
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Advisor
Klobaska
Posts: 12

Re: 701 Email and Fasinate wont open links

sadly, it didnt help
thank you for trying though
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Mobile Guru
Srikanthsd
Posts: 2,019

Re: 701 Email and Fasinate wont open links

Use restore option in settings.
Goto settings, phone, phone management, factor settings and select restore.
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Advisor
Klobaska
Posts: 12

Re: 701 Email and Fasinate wont open links

nope still nothing
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Mobile Guru
Srikanthsd
Posts: 2,019

Re: 701 Email and Fasinate wont open links

Ok. There is some problem with software.
Backup your data and goto Nokia care for software update or reinstall.
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Advisor
Klobaska
Posts: 12

Re: 701 Email and Fasinate wont open links

i tried restoring and deleting all data via phone command, like you suggested in the older post , i backed up my data and after erasing everything i put them back up. didnt help. or if it did (i did that a week ago dont remember certainly) then it didnt last long since its not working still.

nokia care - you mean a nokia shop ?
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Mobile Guru
Srikanthsd
Posts: 2,019

Re: 701 Email and Fasinate wont open links

Nokia Care is actually is a service center and mobile repair shop exclusively for Nokia phones only.

Anyone who bought or have Nokia phones from any shop or Nokia priority shops can goto Nokia Care centers (Not to the shop where you bought) in your city or any other city for repairs, software update or software reinstall.

Nokia care centres are available all over the world, So ask someone in your city about Nokia Care and goto Nokia Care (With receipt of purchase would be good), give them your phone and tell them about the problems of phone.

They will solve the phone problems and will return back your phone after 1 or 2 days (I expect).

Backup important data from your phone or PC before going, they'll charge a fee, if your phone is out of warranty.

Hope this gives a good idea about Nokia care.
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Advisor
Klobaska
Posts: 12

Re: 701 Email and Fasinate wont open links

i just reinstaled the softwear of the phone via nokia suit. at first it downloaded the firmware (400mb) and then it applied it to the phone... no help here... im starting to feel hopeless:smileytongue:
could featurepack 1 solve the issue?
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Mobile Guru
Srikanthsd
Posts: 2,019

Re: 701 Email and Fasinate wont open links

I think there is no problem with your phone.
When you click on the link in the email, it says loading and default web browser opens and starts to load the page.
If you cannot see thus, long press menu key and see whether browser has opened and loading the page in the background.

If problem is still there, ask your friend or go and ask Nokia Care.
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