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Re: 9300 Erratic Caller ID

Advisor
Posts: 20

9300 Erratic Caller ID

My 9300 synching issues are a thing of the past (thankfully) but recently the phone starts showing certain contacts numbers only without the caller's name - despite the name and number stored in the contacts database. Any advice on how to fix this?
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Advisor
Posts: 11

Re: 9300 Erratic Caller ID

The most likely answer is that you have duplicate contacts with the same phone number in your contact database (after having fixed your sync problems...). In that case, the communicator shows just the number. This is quite annoying especially with corporate switch board numbers and I wish Nokia could make this work so that all the possible contacts were listed...

A standard "feature" in the communicators has also been that if the phone number is very short (e.g. 10 digits including country code, area code and the actual phone number), the phone behaves the same way even without any duplicates. Nokia, please fix this one as well...
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Advisor
Posts: 20

Re: 9300 Erratic Caller ID

Thanks for your response. I'll check for duplicate numbers in my database. Thanks
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