yesterday an update became available for the browser of my C2-02. I downloaded it but installation failed. Since then, whenever I touch "Internet" icon in the menu (or "Store"), nothing happens, even after several minutes. The icon is highlighted as soon as I tap it, but the app never starts.
I reinstalled the software but nothing happened.
I restored phone original settings, but it still doesn't work.
I had a backup of a couple days ago and restored it too, still no luck.
I've never had a problem which cannot be solved even via format! I'm really clueless. Any tip?
16-04-2012 9:35 - edited 16-04-2012 11:18
Welcome to Nokia discussions board!
In order to fix this issue, I advise you to download the app "Nokia Browser - New & Improved" from Nokia Store. As you do not have access to Nokia Store on your device, you can alternatively send this app to your phone from a PC. Just go to the Store page, sign in, search the app and click on "send free SMS".
As for the Nokia Store app on your device, you can install the latest version via this link (open on phone's browser) : http://store.ovi.mobi/content/5406
If you still cannot reintall the Nokia Store app, you can also access the Store from the device's browser: http://store.ovi.mobi
Alternatively, please get your phone flashed at your nearest Nokia Care Point.
Let us know how you can on and feel free to ask any questions you may have.
I must say i have the very same problem and there is one more thing..the OVI and the Shop application do not work either. I did same things to repair like the sir above did but nothing has changed.
26-09-2012 13:14 - edited 26-09-2012 13:15
sorry to say, but currently the only way to fix the browser problem may be to take the phone to a Nokia Care point for refurbish/reflashing. We are working on getting a new Nokia Suite version created which would also support "refurbishing" the phone, but that won't become available anytime very soon.
Alternatively the workaround is to use e.g. Opera mini. You can still download/install that to the phone with Nokia Suite, even if the Nokia Browser is now broken.
I bought this phone last Friday and after I downloaded the update to the browser, it's not working either.
It keeps saying "Error establishing secure connection. Check coverage, security and date settings on the phone. (005)".
I was able to access the internet before I downloaded the update. I can't get to the "Send Free SMS" part as was recommended by the moderator on the Nokia store site because it says that the "Nokia Browser - New & Improved" "is not available for the Nokia C2-02".
What to do now?