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C2-02 Browser not working since update

Registered Member
kettyfed
Posts: 1

C2-02 Browser not working since update

Hi all,

 

yesterday an update became available for the browser of my C2-02. I downloaded it but installation failed. Since then, whenever I touch "Internet" icon in the menu (or "Store"), nothing happens, even after several minutes. The icon is highlighted as soon as I tap it, but the app never starts.

 

I reinstalled the software but nothing happened.

 

I restored phone original settings, but it still doesn't work.

 

I had a backup of a couple days ago and restored it too, still no luck.

 

 

I've never had a problem which cannot be solved even via format! I'm really clueless. Any tip?

 

Cheers

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Ex-Moderator (Retired)
astra2025
Posts: 912

Re: C2-02 Browser not working since update

[ Edited ]

Hi kettyfed

 

Welcome to Nokia discussions board! 

 

In order to fix this issue, I advise you to download the app "Nokia Browser - New & Improved" from Nokia Store. As you do not have access to Nokia Store on your device, you can alternatively send this app to your phone from a PC. Just go to the Store page, sign in, search the app and click on "send free SMS". 

As for the Nokia Store app on your device, you can install the latest version via this link (open on phone's browser) : http://store.ovi.mobi/content/5406 

If you still cannot reintall the Nokia Store app, you can also access the Store from the device's browser: http://store.ovi.mobi

Alternatively, please get your phone flashed at your nearest Nokia Care Point

 

Let us know how you can on and feel free to ask any questions you may have. 

 

Regards, 

astra2025

Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!
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Registered Member
OmarZnablj
Posts: 1

Re: C2-02 Browser not working since update

I must say i have the very same problem and there is one more thing..the OVI and the Shop application do not work either. I did same things to repair like the sir above did but nothing has changed. 

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Registered Member
yvanbetty
Posts: 2

Re: C2-02 Browser not working since update

got the same problems; sites suggested by moderator are not available

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Registered Member
Freee
Posts: 3

Re: C2-02 Browser not working since update

Guys updated browser is inside apps and games . But icons in the main menu  is not working still

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Registered Member
rehnuma
Posts: 1

Re: C2-02 Browser not working since update

sir ...i downloaded dat app but dat is also not working:smileysad:
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New Member
Alishan_surani
Posts: 2

Re: C2-02 Browser not working since update

My nokia browser is not working after update
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Employee
armagon
Posts: 931

Re: C2-02 Browser not working since update

[ Edited ]

sorry to say, but currently the only way to fix the browser problem may be to take the phone to a Nokia Care point for refurbish/reflashing. We are working on getting a new Nokia Suite version created which would also support "refurbishing" the phone, but that won't become available anytime very soon.

 

Alternatively the workaround is to use e.g. Opera mini. You can still download/install that to the phone with Nokia Suite, even if the Nokia Browser is now broken.

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Registered Member
lean68
Posts: 1

Re: C2-02 Browser not working since update

I bought this phone last Friday and after I downloaded the update to the browser, it's not working either.

 

It keeps saying "Error establishing secure connection. Check coverage, security and date settings on the phone. (005)".  

 

I was able to access the internet before I downloaded the update. I can't get to the "Send Free SMS" part as was recommended by the moderator on the Nokia store site because it says that the "Nokia Browser - New & Improved" "is not available for the Nokia C2-02".

 

What to do now?

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Registered Member
Adesh123
Posts: 2

Re: C2-02 Browser not working since update

Hi, i too have the same problem.one day a update of nokia browser was available.i installed it, after installing process when i tried to open it ,it displayed "conflicting items.show?".as the nokia helper suggested to download the nokia browser- new and improved ,i tried to download it but it was not avialable for my device. Somebody please help .what to do?
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Registered Member
FranzQ
Posts: 2

Re: C2-02 Browser not working since update

As i opened my browser on my c2, i was asked to upgrade to a higher version and i accepted. After it succesfull installated, i tried to open it. It opened. But anytime i want to go to a visit a website, it shows a message saying:creating secure connection. And nothing else happens. That message remains there until you quit the application. What should i do?
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New Member
nopson
Posts: 1

Re: C2-02 Browser not working since update

i too have the same problem. When i go in the browser of my nokia c2, it says error establishing secure connection. Check coverage, security, date and time settings on the phone. (005).
Someone help plz...
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Registered Member
deekayny
Posts: 1

Re: C2-02 Browser not working since update

Has another ever had this issue sorted as I am having it with my daugther's phone.

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Registered Member
azizdizdarevic
Posts: 1

Re: C2-02 Browser not working since update

i cant find the send free sms link nowhere please help thx

 

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Registered Member
undergrounddj
Posts: 1

Re: C2-02 Browser not working since update

wld like to know when my broswer doesnt work and i deleted my opera mini please help

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Registered Member
Lunga_percival
Posts: 2

Re: C2-02 Browser not working since update

I want to update my phone software using my phone bt i cnt coz its tells me the is not enough space evn evn if i restore my phone any idea how will i update my software any other way?
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