I purchased this phone 2 months ago and have had a problem with the memory from new. I can only use the phone memory. I tried 2 different memory cards 1gb and a 4gb (which was brand new). The phone keeps telling me the cards are not formatted and gives the option to format, selecting yes the phone tries to format but is not succesfull. It then reverts back to phone memory. Under memory status it states memory card not available.
Emailed Nokia who told me to try a soft reset and a hard reset if the the soft reset does not resolve the issue. Neither helped. Weeks later a software update become available so I updated the software and still not able to use memory card.
Contacted Orange my provider who simply read the discussions on here and advised I purchase a Class 10 memory card. Which I did and guess what....still the same! All three cards work perfectly in my old handset.
Has anybody else suffered this problem? Any suggestions how I can get the damn phone to recognise the memory card? Or do I need to go back to the Orange salesmen and insert it somewhere painfull
Any help would be gratefully received.
Hi, Sorry to hear your memory carsd issue.
If you are using the Nokia supported memory card, and it does not work, possibly there is something wrong with memory card reader or hardware.
So i would suggest to visit Nokia Care Point in your area.
To find your nearest Nokia Care Point, visit http://www.nokia.com/support and select the Repair page.