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C5-03 - goes suddenly into OFFLINE mode - Simcard ...

Counsellor
summelum
Posts: 16
Accepted Solution

C5-03 - goes suddenly into OFFLINE mode - Simcard problem?

C5-03

 

Had it a couple of months. No problems.

 

Then recently it started going into OFFLINE mode. When I opened it, it seemed that the Sim card could move slightly out of place and that was the reason. It has done it several times since. Troublesome. Is this normal? 

 

 

Mobile Overlord
jimmyireland
Posts: 17,364

Re: C5-03 - goes suddenly into OFFLINE mode - Simcard problem?

Is your sim card old?
ensure the simcard is inserted correctly,it is possible to move with a knock or if dropped.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
Counsellor
summelum
Posts: 16

Re: C5-03 - goes suddenly into OFFLINE mode - Simcard problem?

It is almost 3 years old.

Once I dropped the phone, it went OFFLINE, so it is probably the displacement of the sim card that is the answer.

Thank you.

Counsellor
summelum
Posts: 16

Re: C5-03 - goes suddenly into OFFLINE mode - Simcard problem?

PS. I have ordered a new sim card anyway, in case that should also be a factor.

 

Mobile Overlord
jimmyireland
Posts: 17,364

Re: C5-03 - goes suddenly into OFFLINE mode - Simcard problem?


summelum wrote:

It is almost 3 years old.

Once I dropped the phone, it went OFFLINE, so it is probably the displacement of the sim card that is the answer.

Thank you.

 

your welcome :smileyhappy:


 

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
Registered Member
Kimbii
Posts: 1

Re: C5-03 - goes suddenly into OFFLINE mode - Simcard problem?

This happend to me and still is i place in the sim card i turn on my phone but it saids offline  i click on general profile it saids: Insert Sim Card!!! Help!!!

Mobile Overlord
jimmyireland
Posts: 17,364

Re: C5-03 - goes suddenly into OFFLINE mode - Simcard problem?

try remove it and put it back,it might look like it is ok but it might not be and again the age of your Sim card if its old change it

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520