Search Discussions:


Showing results for 
Search instead for 
Do you mean 
Advanced search
Welcome to our community! Here you can share advice and tips with thousands of other Microsoft mobile devices users around the world in English. Please take a moment to read our community guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others you need to sign in first. If this is your first time here, you can choose an alias to represent you. If you don't have an account yet, please register here.
Reply

C5 Pc suite support installation failed

Advisor
sumitjain
Posts: 16

C5 Pc suite support installation failed

I bought one more C5 today and when I try to connect it to the pc via pc suite it says  "Pc suite support installation failed" , I tried everything from reinstalling pc suite on pc, resetting phone but nothing working to let me restore the contacts from my previous C5 through Pc suite

Mobile Overlord
jimmyireland
Posts: 17,360

Re: C5 Pc suite support installation failed

please refer to this guide
http://europe.nokia.com/support/download-software/device-software-update/faq

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
Advisor
sumitjain
Posts: 16

Re: C5 Pc suite support installation failed

Nothing useful here, any other idea ? Is there anyone from nokia to resolve it ?

Sage
thusithkb
Posts: 174

Re: C5 Pc suite support installation failed

My recommendation is to get new nokia pc suit from the internet. There is new version. 7.1 .60 . Otherwise you can move to ovi suite . You can get its new version from the internet. My idea is that ovi suite is the best.
Advisor
sumitjain
Posts: 16

Re: C5 Pc suite support installation failed

I have already the latest version of  both Pc suite &  ovi suite , also I'have updated phone software. I tried all i can but nothing :smileysad:

Sage
thusithkb
Posts: 174

Re: C5 Pc suite support installation failed

Try this. Go to Menu- Settings- .....- connectivity- USB cable. And change it to pc suit mode . Cover that try to connect your pionei.(..... =I don't know the correct path) you have to find it out.
Sage
thusithkb
Posts: 174

Re: C5 Pc suite support installation failed

There are some mistakes in my previous post. This is the correct one.

Try this. Go to Menu- Settings- .....- connectivity- USB cable. And change it to pc suit mode . After that try to connect your phone to pc.(..... =I don't know the correct path) you have to find it out.
Advisor
sumitjain
Posts: 16

Re: C5 Pc suite support installation failed

thanks I know that, I have done all that before and it didnt worked.

I tried to connect it onto another pc and it worked there and it's working now on my pc too, I have two c5 earlier one gets recognized as soon as I plug it, but the new one takes time and sometimes is recognized as an mtp device,  I uninstall and reinstall pc suite and connected the new c5 first and it still took about a minute to get recognized and my old c5 it got recognized as soon as I plugged it in. :smileysad:.

New Member
Hietjuss
Posts: 1

Re: C5 Pc suite support installation failed

It´s so simple that C5 is not supported by Nokia Pc Suite :smileymad:

Registered Member
11334488
Posts: 1

Re: 6630 Pc suite support installation failed(security error)

 6630 Pc suite support installation failed(security error) what can i do?