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C6-01.3

Advisor
keerthi562036
Posts: 11

C6-01.3

I purchased a brand new Nokia C6-01 when I try to check for  update a message appears " sever not responding"

 

Ovi Store a message appears " unable to connect"

 

Please Help resolve this issue

Employee
4Cu2
Posts: 64

Re: C6-01.3

are your operator settings Ok in the phone?

Are you able use the phone browser to connect the internet?

I'm working at Nokia, but all my posts represent my own views and these should not be mixed up with Official NOKIA statements.
Advisor
keerthi562036
Posts: 11

Re: C6-01.3

Web internet  is working

Counsellor
damu777
Posts: 43

Re: C6-01.3

[ Edited ]

Hi,

 

Go to Settings > Connectivity > Settings>Destinations. Here in Internet and WAP services assign the correct access point of your network operator and make it to Priority 1.

 

In the Data use in home country colum put  Automatic or Always ask.

 

Regards

Advisor
keerthi562036
Posts: 11

Re: C6-01.3

Did the changes but same messages appear again. Please help

 

I have been using nokia mobile phones last 20 years but this is the first time come across problem.

Counsellor
damu777
Posts: 43

Re: C6-01.3

Hi,

 

For ovi store problem, click the link below and download the ovi store file to your pc. Connect your mobile with pc using usb cable in ovi suite mode and install the dowloaded ovi store file. When prompted for the installation destination, please choose the C: drive. Confirm all prompts during the installation.

 

Or you can directly download and install the file using your mobile web browser.

 

http://lr.ovi.mobi/store/client-symbian-3/

 

Regards

Advisor
keerthi562036
Posts: 11

Re: C6-01.3

Did all the downland and install the file using www.nokia.com/ovisuite.

 

 

 

Advisor
keerthi562036
Posts: 11

Re: C6-01.3

Did all the downland and install the files .

 

 

 

Advisor
keerthi562036
Posts: 11

Re: C6-01.3

How can check the phone  country of origin