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C6-01 touch screen doesn' t work anymore

New Member
tomval
Posts: 1

C6-01 touch screen doesn' t work anymore

Hi there,

maybe you could give me some advice.

I have a C6-01 device and since 2 or 3 days the touch screen doesn't work at all.

All oher fuctions by buttons are ok but the touch screen is not working.

It didin't drop or fall into water. I read somebody mentioned humidity but i don't know.

Can somebody give me some idea whta to do. Can i reactivate the touch screen?

Thank you

Thomas

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Contributor
PinoyAKO
Posts: 5

Re: C6-01 touch screen doesn' t work anymore

Hope its not hardware issue and be resolve by some say i read if i could recall correctly, hard reboot or soft format and they have given key code to press or perform those.  Just wait many helpful member here could gaive you better advise. OR best go to your nokia store where you bought the unit if it is still unde warranty Sir.

Mine so far I never have any sort of problem on touch screen neither hang up or even installing apps from Ovi.

All the best.   

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Employee
4Cu2
Posts: 64

Re: C6-01 touch screen doesn' t work anymore

I suggest you go to nearest Nokia Care point with your phone (or local retailer, who can ship the phone to nokia care). They are able to fix your phone 4sure.

I'm working at Nokia, but all my posts represent my own views and these should not be mixed up with Official NOKIA statements.
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Counsellor
AnupTheRaskal
Posts: 63

Re: C6-01 touch screen doses' t work anymore

I had exactly the same problem once. Take it to the Nokia Customer Care. They will replace the front panel of your phone including the screen and metallic rim. It will be fine then.

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New Member
Manoj_Prabhakar
Posts: 1

Re: C6-01 touch screen doses' t work anymore

[ Edited ]

i have same problem... I have bought my nokia c6-01 in the month of april and during the month of september i experienced the touch failure in the top surface of my mobile and i complained about this to nokia care in chrompet,chennai.they said that this spare is too rare and contact any other nokia care.few days later i have gone to customer care at t-nagar,chennai.they updated my software version and said that the touch was not good and i have to wait for few days for the touvh spare to arrive .and i'm still waiting for the touch spare,if i ask him it was about two months since i gave complaint but they that still many products were pending in this case and you have to still wait or else contact another nokia care,.so i made a call to nokia and said about my problem.they gave me the anna nagar customer care phone number and when i called them they too say that there was no touch spare ,no stalk.i request you to take immediate action on my complaint .i have the job sheet number too ,

 

Moderators notes: Personal information removed.

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Registered Member
abhic601
Posts: 1

Re: C6-01 touch screen doesn' t work anymore

hi everybody

 I have been experienciencing the same problem with my nokia c6-01. the screen seems to have froze, i.e the touch doesnt work at all, although buttons are working fine. Plz suggest some solution.

 

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Registered Member
MilindaBakmi
Posts: 1

Re: C6-01 touch screen doesn' t work anymore

If the touch screen is not working anymore how to enter key codes ?
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