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Re: Cannot Restore factory settings on Nokia 5800

New Member
Posts: 3

Cannot Restore factory settings on Nokia 5800

ok..... so i have a Uk version Nokia 5800 (red colour), if that matters.

 

I have recently updated to the pozy 11.0..... something firmware version, still waiting for 22.0... version ¬¬

 

 I need to do a factory restore , thus wiping my whole phone back to when i first recieved it? as i just want to start again without annoying files and programs on it atm, and i still have an issue with the expired  certificates....

 

RAAA yes im a bit frustrated with these issues right now, as it seems nokia have released a rather brilliant phone but they havnt actually tested it before they pressed the big red mass produce button.

 

So what im asking, is there any way other that the "secret" codes that i've seen everywhere to wipre my phone memory clean, i have also tried re-installing the latest firmware, but again this just seems to overwrite itself and not actually touch the files and programs.... all it changes is the date and time

 

Any suggestions?

 

Thanks in advance,

 

Chivsky

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Mobile Overlord
jimmyireland
Posts: 17,036

Re: Cannot Restore factory settings on Nokia 5800

the code is star hash 7370 hash, backup any data before you do this

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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New Member
Posts: 3

Re: Cannot Restore factory settings on Nokia 5800

Thanks, but as said above, the codes dont work for some reason, they just reset the date and time..
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Mobile Overlord
jimmyireland
Posts: 17,036

Re: Cannot Restore factory settings on Nokia 5800

try this

Exclusive Method:
=============
people you need signed  applications(nokia 5800 compatible Appz)  

1) Make your phone memory backup data using nokia pc suit 7.1(very important)
2) After that remove your Micro sd card form mobile..
3) Remove your SIM card also(very important)
4) press *#7370# and unlock code to format your phone memory(yap.. this is safe default is 12345)
5) You will lose all your important date with this action...so make a backup of your phone memory
6) Now nokia 5800 xm will reboot.....wait for a minute....
7) Then select your country region as "Hong Kong"
Cool Set the current time......(set your phone to offline mode)_
9) Now you can put  that Micro sd card ......
10) And don;t insert that SIm card right now...just wait....and try to install any supported singed application (E.G-nokia handwriting calculator)
11) And Volla...u may install any singed application ......
12) After that just install your Sim Card.....

Hope this will make nokia 5800xm owners happy........

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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New Member
Posts: 3

Re: Cannot Restore factory settings on Nokia 5800

done all as said above.... and upon restart it does not give me the option of selecting region, just starts up normally
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Advisor
smogas
Posts: 11

Re: Cannot Restore factory settings on Nokia 5800

Chivsky, i've been bothered about the same Certificate issues expirations and so on just like you mentioned. Described method with the restoring code did not help for several times though. I still cannot install nealy any of the signed applications. Will try the method descibed above today, hope it will help.
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Mobile Emperor
psychomania
Posts: 28,513

Re: Cannot Restore factory settings on Nokia 5800

Try this more reliable method to cure the common "Expired Certificate" problem:

 

/discussions/board/message?board.id=topfaq&thread.id=128

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Advisor
Posts: 14

Re: Cannot Restore factory settings on Nokia 5800

Followed everything to letter.

No go!

 

Still can't install anything - getting that stupid : expire certificate and not only that, now my phone feezes after receiving a phone call. (NICE - I did not have that beffore)

 

I have: model: 5800d-1b  type: RM-428

V20.2.014

V date: 30-1-09

Custom version: V20.2.014.00301

CV date: 02-02-09

language 16

 

What gives? Need help...solution.

 

TIA

 

 

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Advisor
Posts: 14

Re: Cannot Restore factory settings on Nokia 5800

One more info: Yes, I tried to update as suggested, but getting: I have the latest, no update available.
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Sage
gtbarry
Posts: 112

Re: Cannot Restore factory settings on Nokia 5800

Red button - Green Button - Camera Button as you power on. Keep holding until after you see the hands shaking on screen.

 

If you can....ack up before you do this!

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Advisor
Posts: 14

Re: Cannot Restore factory settings on Nokia 5800

[ Edited ]
gtbarry is this answer for me or? If yes, what does it do? SIM card out? Full backup!
Message Edited by ivone on 25-Apr-2009 03:13 PM
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Sage
gtbarry
Posts: 112

Re: Cannot Restore factory settings on Nokia 5800

It is for chivksy or anyone who needs to do a hard reset.

 

SIM card in and power up from the off position with all three buttons held until you see the hands. 

 

Back-up everything you can before you do this.


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Registered Member
Posts: 1

Re: Cannot Restore factory settings on Nokia 5800

After I press *#7370# thne it asked for an unlock code.

What is that?

 

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Mobile Sensei
radical24
Posts: 5,955

Re: Cannot Restore factory settings on Nokia 5800

default code is 12345 for nokia phones :smileyhappy:
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....
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Registered Member
Posts: 1

Re: Cannot Restore factory settings on Nokia 5800

hi there i have a nokia 5800 (xpressmusic) and couldnt restore factory settings using each tip so i used all of them together.

 

1-enter *#7370# on the main page it will ask if you want to restore select yes

 

2- then enter "default" code 12345 for the lock code

 

it restarted and was done

 

when i did these seperately or i different way it never worked for me

 

 

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Sage
bowardsen
Posts: 113

Re: Cannot Restore factory settings on Nokia 5800

like the hard reset buttonwise on N97, you'll get more fre space on C doing it buttonwise, than the *#7370#.  Doing the last one gave me about 54 mb free space on C, and with the pressing buttons I got 63mb...
Thank me by Kudos me.
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Contributor
Posts: 7

My camera light is not working, Nokia 5800 XM

Dears Would appreciate if anyone can help, Since few days, my camera light for Nokia 5800 XM is not working. What could have happened? How to rectify the error?
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New Member
Magic_Power
Posts: 1

Re: Cannot Restore factory settings on Nokia 5800

[ Edited ]

I did the buttons thing and it worked

 

now my memory card asks for password and I never used one

 

I used card USB device and even tried to format it on my computer it only lags like hell once I insert the card into it

I read some other peoples discussions and it seems hopeless to get the data but formatting?

 

If anyone can help even to format it I would appeciate it.

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Registered Member
imahmud
Posts: 3

Re: Cannot Restore factory settings on Nokia 5800

i had similar problem... when you are asked for lock code.. put   12345


applelau wrote:

After I press *#7370# thne it asked for an unlock code.

What is that?

 


 

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Registered Member
catherinecav
Posts: 2

Re: Cannot Restore factory settings on Nokia 5800

Thanks a mill, helped me immensely....Now I'm all sorted

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