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Disable Security Code on Nokia E5-00

New Member
gsing002
Posts: 1

Disable Security Code on Nokia E5-00

Hi I configured my nokia e5 exchange mail and it prompt me change the security code (alias lock code) and ever since, the cellphone locks itself after 40 minutes and I have to be entering the code when this happens, also it requests for the code when I turn on the device. I tried to disable it and is not letting me, it shows the error "Unable to unlock phone". Any ideas? will this require a hard reset?

 

Thank you!

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Registered Member
Bellaruki
Posts: 1

Re: Disable Security Code on Nokia E5-00

I have exactly the same problem. It is a hassle to enter the keypad code then the unlock code and wait for the process. Is there any solution to removing the lock code function permanently?

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Mobile Sensei
carman58
Posts: 6,622

Re: Disable Security Code on Nokia E5-00

if you get the PAK code for your phone from your service provider , you should be able to change/remove the security code !

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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Registered Member
ftesta
Posts: 1

Re: Disable Security Code on Nokia E5-00

What's PAK code?.

 

Thank's

 

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Advisor
kparicharak
Posts: 23

Re: Disable Security Code on Nokia E5-00

Does anyone know solution to this problem? My E5 had no locking code. But when I configured corporate exchange emails, I had to set security code. Now I have switched to Lumia and give E5 to my wife. But now I am not able to find anyway to remove the lock code. I even can not increase the lock duration.
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Mobile Overlord
farby
Posts: 19,118

Re: Disable Security Code on Nokia E5-00

You may have to Soft Reset the phone by dialing *#7370# followed by the code you have set... This will erase all data from the Phone Memory and bring the phone back to Out-of-Box state..Then try again..

Back-up data (only Contacts / Messages / Calendar events) before doing so. Do not back-up Settings ..

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Counsellor
claudio_b_p
Posts: 89

Re: Disable Security Code on Nokia E5-00

Microsoft Exchange servers have policies. To protect sensible information in Microsoft Exchange policies usually is set to force the device to use password.
I don't know if that setting can be overdrived.
Greetings from Paraguay.
Claudio Bogado Pompa.
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Registered Member
aaliali47
Posts: 1

Re: Disable Security Code on Nokia E5-00

Disable Security Code on Nokia E
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Registered Member
aliali26
Posts: 1

Re: Disable Security Code on Nokia E5-00

Disable Security Code on Nokia E5
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