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E7 SYMBIAN BELLE UPGRADE PROBLEM

New Member
johnny2012
Posts: 1

E7 SYMBIAN BELLE UPGRADE PROBLEM

When upgrading my Nokia E7 from symbian anna to symbian belle, the phone switched off and on restarting, it dispay a text: '' phone startup failed, contact retailer.'' what can i do about this? your concern will be appreciated.

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: E7 SYMBIAN BELLE UPGRADE PROBLEM

@johnny2012

 

Is this a "one off" and device functioning or increasingly happening since updating to Belle?

Happy to have helped forum with a Support Ratio = 42.5

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Mobile Sensei
carman58
Posts: 6,622

Re: E7 SYMBIAN BELLE UPGRADE PROBLEM

If the warning came during the update and the phone no longer works you may have to take to a Nokia Care Point to be reflashed, if you can start the phone with a Three finger reset, try to reinstall Belle. If the phone has started misbehaving after completing the update, then as mentioned before, do a reset and reinstall Belle.

Good Luck

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution:smileyhappy:

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New Member
shawr6
Posts: 1

Re: E7 SYMBIAN BELLE UPGRADE PROBLEM

I to have a Nokia E7 I tried to upgrade to Belle and after installing the computer just said restaring phone. i was to scared to touch the phone so i just let the phone connected and eventually i had unplug the phone. Now when i try to start it just pops up with the nokia name and does nothing else. is there any way to salvage the phone without taking it to a service cnetre?

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Mobile Guru
93tid
Posts: 3,221

Re: E7 SYMBIAN BELLE UPGRADE PROBLEM

Not really, you'd be best off taking it to a proper Nokia repair facility.

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Registered Member
albert_suen
Posts: 1

Re: E7 SYMBIAN BELLE UPGRADE PROBLEM

how to fix this problem?????
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