All this was functioning perfectly just two days ago...
My E7 has stopped sending emails with attached files.
Emails with attachments sit in outbox and get the "Unable to open while sending" tip when I try to view/edit the email.
AFAIK, nothing has changed in terms of my setup as the E7 recieves emails with attachments, sends emails without attachments. I can't seem to find any in depth settings to do with server ports and such within the mail settings anymore.
Changed with Anna install? (Australia Vodafone)
Solved! Go to Solution.
Try deleteing the mailbox and setting it up again, also clear the cache on the phone, if all else fails a reset would resolve, but would only use thet as a last resort, also is your phone running the latest software ?
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Delete mailbox and re-create = same issue> fail
Clear cache; done= fail
NokiaCare phone rep "enter this *#_ _ _ _#" code, "No you will not lose anything" = FAIL
Nokia care shop rep; "Oh, random. lets try the same file"= fail
Nokia care shop rep; "Oh, random. lets try sending a picture file"= PASS
Nokia care shop rep; "Oh, random." Well, you can leave it here (but we will reset to factory), or you can find what other files send and let me stew on it for a few days...?"
Sends pdfs, jpgs, an zips. So I gues I'll just haveto zip my 30K document my "Buisinss mobile" can't send as an attachment...
Uninstalled most recently added apps, mail still very flaky. Some send, some don't...
What sort of mail account is it. pop3, imap4, exchange etc.
what size attachments work and what size doesnt
are you connected to wlan, or 3g/2g etc when sending. does it change if you one service or the other.
going thru a VPN etc.?
And have you tried just holding the power button down for 8 second till you get 3 buzzes to reset and then restart the phone.
Starting to think it's a OS corruption issue and wil probably take it into NC AGAIN for a restoration
Bit the bullet on weekend...