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E71 Hangs with Blank screen while charging

New Member
nadithagt
Posts: 3

E71 Hangs with Blank screen while charging

Hi all,

 

My E71 screen goes blank and hangs while charging. This happend two times to me now. I cannot turn off the phone also. But I can answer the calls. My firmware version is 410.21.010. Please help. Thanks.

Registered Member
kart20
Posts: 1

Re: E71 Hangs with Blank screen while charging

I have the same problem. I bought the phone about 5 days back and have already seen it hanging thrice!

 

i am on 400.21.013

New Member
nadithagt
Posts: 3

Re: E71 Hangs with Blank screen while charging

Only workaround I found is to turn off the phone and charge. Anyone at nokia do not know this issue? Is it a S/W bug or H/W issue?

Mobile Guru
coolbelief
Posts: 1,664

Re: E71 Hangs with Blank screen while charging

Did u both tried Soft reset?

*#7370# Enter your lock code, default code is 12345

Back up ur data, it'll wipe ur C/phone memory.
But i recommend to backup MANUALLY.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
New Member
nadithagt
Posts: 3

Re: E71 Hangs with Blank screen while charging

Hi,

I had updated the phone Firmware very recently. So do I need to soft reset the phone after?My firmware is the latest one.

Mobile Guru
coolbelief
Posts: 1,664

Re: E71 Hangs with Blank screen while charging

"So do I need to soft reset the phone after?"

Its up to you. if You want to reinstall firmware again u can do that. and Soft reset is easy way to go so give it a try. and REMEMBER to backup MANUALLY,
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
Registered Member
skmahapatra
Posts: 1

Re: E71 Hangs with Blank screen while charging

I am having E71. I am finding blank screen on my phone. Can any one suggest how to fix this problem.

Advisor
davidmatthewson
Posts: 11

Re: E71 Hangs with Blank screen while charging

I too get this - UK model E71 firmware 4.x.

 

Sigh,....

 

David