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E71 Nokia PC Internet Access - only connect once, ...

Posts: 8

E71 Nokia PC Internet Access - only connect once, reboot needed

Hi All, 


I'm using E71 (RM-346) here, using my E71 as modem to connect my notebook (VISTA SP2, 32-bit) by using "Nokia PC Internet Access" to internet very frequent nows a day. 


I notice that my internet connection will only work once, if I get disconnected, I'll never able to re-establish the connection unless I do a notebook reboot, I check the status of few devices after I get disconnected


1. Ping result - "No resources"

  - I use the PING command to constantly check if the connectivity is still alive, if I get "request time out", I'll click "disconnect" in "Nokia PC Internet Access", ping will give me error code 1232 ("PING: transmit failed, error code 1232.") , when I try to re-connect back, PING command will reply "No resources"


2. IPCONFIG /ALL - Media Unoperational

After getting "No resources" from PING, next time I notice is that PPP Adapter from Nokia E71 modem will have the following status



PPP adapter Nokia E71 USB Modem (NPCIA):


   Media State . . . . . . . . . . . : Media unoperational

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Nokia E71 USB Modem (NPCIA)

   Physical Address. . . . . . . . . :

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes 



I can no longer do ipconfig /renew, ipconfig /release



Hope that anyone with similar experience can help. Thanks.  


Posts: 8

Re: E71 Nokia PC Internet Access - only connect once, reboot needed

the problem get resolved after I installed OVI and update PC Suite to the latest version


My Info is below (it's actually Win7 - 64 bit, but Nokia software can only detect it as 32 bit )




Nokia Ovi Suite


Nokia PC Suite


PC Connectivity Solution


Connectivity Cable Driver


Nokia Ovi Suite Software Updater 2009.40.0.60128


Maps Service API


Nokia mPlatform 2.6.40


Ovi Desktop Sync Engine


Operating system: 32-bit Edition

Language: English


Detected internet browsers:

- Microsoft Internet Explorer 8.0.7600.16385 (Default browser)

- Mozilla Firefox 3.5.3


Detected Bluetooth stacks:

- Microsoft (Version: 6.1.7600, Build: 16385)


Mobile Guru
Posts: 4,790

Re: E71 Nokia PC Internet Access - only connect once, reboot needed

Why is DHCP not enabled?
‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009