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E72 freezes/hangs

Registered Member
nokafan
Posts: 2

E72 freezes/hangs

my e72 - 4 months old started freezing after month 2. Took it in to nokia care, phone fine for 2 weeks, then back with vengance! Read on various blogs of same problems, answers from battery out to reset etc etc! I had it!!!! Please nokia must help here!! This is a intermittend problem! But for such a expensive mobile! Please help. Thanx coen pretoria south africa
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New Member
k84m97
Posts: 3

Re: E72 freezes/hangs

[ Edited ]

I have the same problem. My E72 freezes 4-5 times a day. It drives me crazy. I'm using nokia from 1998 but now I'm very disapointed. It seems  Nokia doesnt care that they are selling athis product however I paid 350 Eur for that .Im definetaly finished with Nokia, even after 13 years of it. My next phone will be an Android phone.

 

 

MODERATOR'S NOTE: This post has been edited. Inappropriate use of words is not allowed in this forum.

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Advisor
Posts: 12

Re: E72 freezes/hangs

Ihave this issue too.  E72 is in very bad shape -

I'm convinced my issues all began after the firmware update from Nokia.

Is their a way to downgrade?

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Advisor
Posts: 17

Re: E72 freezes/hangs

what version are you using? (*#0000#)

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Advisor
Posts: 12

Re: E72 freezes/hangs

For me:

 

Software Version: 052.005

date: 27-Oct-2010

Custom version: 052.005.217.11

custom version date 07-Dec-2010

language set: 01.01

Model: E72-1

Latest update 25/12/2010

 

What's with the Custome update?  Is that something that the provider does - i.e. Vodafone?

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Advisor
Posts: 12

Re: E72 freezes/hangs

FYI, you may have seen this some of my other posts, but when my Nokia hangs / freezes / stalls

I take the following steps:
1. Try holding down the home button and if the running applications bar is shown try closing the applications by pressing the delete (backspace) key.
2.- If that fails try pressing the off button and selecting 'offline' mode - This sometimes works - if it does then try previous point before going back to an online mode such as 'general'.
3. If that fails - try holding down the power button to turn device off - that sometimes works! But sometimes the keyboard lights simply stay on until the battery goes dead...
4. Remove the battery wait a moment and then re-insert battery.  You may then have to enter the time and date. Do check your alarms - during GMT I noticed all my alarms would have incremented by an hour!  Not seen this since BST started.
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New Member
k84m97
Posts: 3

Re: E72 freezes/hangs

I consider my words were appropiate, inappropriate is to sell a devise with so many problems. My E72 crashes almost every day especially when more applications are runny. My business partners have no time to wait until I reopen my who. So..... nokia is wondering why it looses market?
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New Member
Hafeezcolawee
Posts: 2

Re: E72 freezes/hangs

please i am having a crucial hanging problem with my E72, my phone started hanging but i dont really know the cause of the hanging may be F Secure app i run on the phone, now i have uninstall most of the program but still hanging, really need help pls
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Advisor
noonavec
Posts: 21

Re: E72 freezes/hangs

The nokia care center couldnt help you on this...they will just tell you the v091 is the latest firmware version..but what we really need is a firmware update like version v091.500 or some v92 whatever...
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