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E75- front keypad does not work

Contributor
Posts: 3

E75- front keypad does not work

Hi folks,

 

I have a serious troubleshooting with my E75. The front keypad as well as the D pad does not work out. However, when I slide it, the QWERTY keyboard works out and so does partially the D pad. The front keypad doesn't  work at all in both situations.

Has anyone experienced this before? please help...

 

EB

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Counsellor
Posts: 45

Re: E75- front keypad does not work

Have you tried hard format your phone?
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Contributor
Posts: 3

Re: E75- front keypad does not work

I did so..I don't know how to adress this issue.

it's really frustrating, I just bought it two months ago...

 

EB

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Mobile Guru
krizanand
Posts: 1,900

Re: E75- front keypad does not work

First reboot ur phone and check, then take the battery out for 5 or 10 mins and place it back if it still doesn't work ur best bet is Nokia care point

 

Highly Likely that it Could be a hardware Fault and also it should cover in Warranty  

 

 

Good luck

If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

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Contributor
Posts: 3

Re: E75- front keypad does not work

Ok i see...Just before going to a nokia care point, I d like to know whether there is a alternative way to *+3+Green button sequence for the hardware reset?

 

Thanks,

EB

 

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Mobile Guru
krizanand
Posts: 1,900

Re: E75- front keypad does not work

[ Edited ]

I d like to know whether there is a alternative way to *+3+Green button sequence for the hardware reset?

 

There is no alternate key sequence for Hardware Reset apart from these key combinations


 

I seriously Wonder whether that(3,*,call answer key) works with ur QWERTY keypad u can have a try, thats why i didnt suggest this in my previous Post

 

Good luck........

Message Edited by krizanand on 08-Aug-2009 08:52 PM

If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

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New Member
Posts: 1

Re: E75- front keypad does not work

Hi!

 

I have the same problem. Did anyone find a solution? I already tried the removing the battery for 10minutes and a reset sequence a friend gave. I think it was *#7370#. None of this worked.

 

Ailton

 

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New Member
milob
Posts: 2

Re: E75- front keypad does not work

Did anybody find a fix for this ? Looks like no solution was posted?

I've had my E75 for 9 months and the front keyboard is dead except for the red off button.

Was anyone who posted here able to get this repaired by the care center?

 

Thx,

Milo

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Registered Member
kanhiya20
Posts: 1

Re: E75- front keypad does not work

I BROUGHT E 75 NOKIA MOBILE FROM DUBAI NOW  I AM IN INDIA, 8,*AND H IS NOT  WORKING PLEASE HELP ME

 

 

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Counsellor
Budovi
Posts: 51

Re: E75- front keypad does not work

[ Edited ]

I think you should take your phones to the nearest nokia-care point... An they should repair it under warranty... It seems like hw problem if formatting or reflashing firmware doesn't help

E75 (RM-412) fw: 211.12.01
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Registered Member
hunnysingh2010
Posts: 1

Re: E75- front keypad does not work

hey guys i find out solution as hard reset *#7370# is not working . go to setting then factory reset it will ask for password and for nokia new mobiles password is 12345. just enter and do let me know.

 hunnysingh badsha

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New Member
benGie
Posts: 1

Re: E75- front keypad does not work

hi guys! in my case, my D pad is not working exept the left button, and on my QWERTY pad, the 'q' 'h' 'enter' 'p' and the others are not functioning? what should i do? please help!
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