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I need to make a Hard Reset for my x6

Contributor
mhmtlplt
Posts: 7
Accepted Solution

I need to make a Hard Reset for my x6

I have a problem about switching on my phone (Nokia x6 16gb). When i see NOKIA screen on my phone while im switching on, it's freezing and not keep going. What should i do? Should i make a hard reset or something else? And if i should choose hard reset, could you tell me how can i do it please?

Thanks..

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Mobile Overlord
cjlim
Posts: 16,974

Re: I need to make a Hard Reset for my x6

Before you  hard reset, try starting the phone without the memory card and sim card and see what happens.  

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Contributor
mhmtlplt
Posts: 7

Re: I need to make a Hard Reset for my x6

i couldn't find the memory card, do i have a memory card on nokia x6 16 gb?
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Mobile Overlord
cjlim
Posts: 16,974

Re: I need to make a Hard Reset for my x6

Sorry, there isn't a memory card on the X6. Just try it without the sim.

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Contributor
mhmtlplt
Posts: 7

Re: I need to make a Hard Reset for my x6

i made it but it still doesn't work :l
my phone freezed on the NOKIA screen..
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Mobile Overlord
cjlim
Posts: 16,974

Re: I need to make a Hard Reset for my x6

Looks like you have no option but to hard reset. 

 

To hard reset, press and hold the green call button + red end call button and the camera capture button, then turn on the phone using the power button while holdling the other buttons until you see the Nokia handshake.

 

Nota that you will lose all your data in your phone unless you already have a backup of your phone.

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Contributor
mhmtlplt
Posts: 7

Re: I need to make a Hard Reset for my x6

I made it and it does worked, thanks a lot.
And now i think i will lose all the things (images, musics, apps and the other things) that i have before.
What should i do to don't lose them again if i will face with this problem again?
Make a back-up on PC Suite? Or are there any better way?
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Mobile Overlord
cjlim
Posts: 16,974

Re: I need to make a Hard Reset for my x6

Yes, back up your phone using Ovi Suite regularly to avoid losing any data. You can also sync some of your data with applications such as Microsoft Outlook but I think Ovi Suite is easier.

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Contributor
mhmtlplt
Posts: 7

Re: I need to make a Hard Reset for my x6

Thanks a lot..
Actually now i looked and i saw that i didn't lose Mass Memory :smileyvery-happy:
But i have a last more question if you don't mind, i can't listen the musics that i downloaded with Ovi Music Store. It wants license from me. And now i need get license for each of 1000 musics one by one. Is there any way to get all of them licensed again?
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Mobile Overlord
cjlim
Posts: 16,974

Re: I need to make a Hard Reset for my x6

Ah yes, you have the songs on the mass storage but lost the license keys on the phone memory. You should contact Noia Care using the "Contact us" tab to the top right of this screen about that. They should be able to help yuou.

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Contributor
mhmtlplt
Posts: 7

Re: I need to make a Hard Reset for my x6

Thanks a lot for everything :smileyhappy:
Have a nice day :smileyhappy:
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Mobile Overlord
cjlim
Posts: 16,974

Re: I need to make a Hard Reset for my x6

You are welcome. you have a nice day too. :smileyhappy:

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New Member
bless52
Posts: 1

Re: I need to make a Hard Reset for my x6

Hi There

Just want to conform something. I've done soft reset to my nokia x6 16gb but after resetting my web browser doesn't work so as Ovi store.How can I solve this.

After doing hard reset does the data in mass memory also gets deleted?

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Mobile Overlord
cjlim
Posts: 16,974

Re: I need to make a Hard Reset for my x6

You need to backup your data before the hard reset because it should wipe the mass storage as well.

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Registered Member
Raunaq90
Posts: 4

Re: I need to make a Hard Reset for my x6

Thanx a ton...!! It worked..!! cheers.. :smileyhappy:
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New Member
domac385
Posts: 2

Re: I need to make a Hard Reset for my x6

Hi!

 

I did hard reset of my Nokia X6 phone. Before resetting, I did backup of all the contentc on the phone with Nokia PC Suite. While doing backup it said that it will backup:

1. user files from phone memory

2. user files from mass memory

3. contacts

4. calendar

5. notes

6. messages

7. bookmarks

8. settings

 

and I have a problem with restoring those files back on. When the backup was over it said that all of the above was backuped, and now when I've restored it to the phone after hard reset I realised that my messages and settings are not restored.

Why?

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Mobile Overlord
farby
Posts: 19,118

Re: I need to make a Hard Reset for my x6

Though this should not happen normally, you may first try to Restore again. Else, have you also Synced your messages / contacts with the Nokia suite (apart from taking the back-up) ? If so, you may Drag-and-Drop them to the appropriate folders in the Phone (..at the bottom next to the Phone icon).

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New Member
domac385
Posts: 2

Re: I need to make a Hard Reset for my x6

I tried twice and it is the same thing.
I haven't synchronised messages beside normal backup
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New Member
vikraant
Posts: 1

Re: I need to make a Hard Reset for my x6

To hard reset, press and hold the green call button + red end call button and the camera capture button, then turn on the phone using the power button while holdling the other buttons until you see the Nokia handshake.

 

 

i used this trick but didn't work. so what i do?

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Mobile Overlord
farby
Posts: 19,118

Re: I need to make a Hard Reset for my x6

Its  a bit tricky ..You may not get it RIGHT in the first attemt .. Give few more tries ...

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