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Information from Nokia about a sync error with Mai...

New Member
Posts: 2

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

I am not sure of this is the right forum, but i just buy a nokia 6760 and i cannot sent a sms. when i made a sms and i put on sent then it will be changed to a later moment for sending but that never happen. the reason is given: cannot sent sms.

Please do You know the reason of it? and what can i do to change that.

I can receive sms and everything else is working fine

miephans

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Registered Member
hashemha
Posts: 1

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

It seems the link is not working I have the ovi nokia working fine except the conact sync it stop in the middle and ask me to disconnect and connect . I try to do that and the problem still there . I switch off both devices and not yet resolve the problem. any ideas

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New Member
johnnyt76
Posts: 3

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

hi there,

 

actually the sync error seems to be back with Mail4Exchange (3.00.050).

 

I keep on geeting this error while trying to sync my google apps account with my nokia e71.

 

Any advice?

 

Regards,

 

JohnnyT76

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Counsellor
Posts: 55

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Hi JohnnyT76,

Where did you get MFE 3.00.050? I didn't see it listed in nokia site. You mean to say it was working in MFE 2.09.176?

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New Member
johnnyt76
Posts: 3

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Hi there,

 

got it from the ovi store.

 

thanx&greetz,

 

JohnnyT76

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Advisor
saquib_maniar
Posts: 19

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Yup, MfE v3.0 is not working with Google email. It fails with a Sync Error. Sometimes, it does connect and retrieves mails (folder format, too), but mostly ends up in a Sync Error.  :smileysad:

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Advisor
djromero
Posts: 29

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Emoze email does sync email, contacts & calendar with gmail accounts, and it works great.

 

get it at http://m.emoze.com

 

 

Thank you for clicking on the Green button with the white Star for Kudos!!
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Counsellor
Posts: 55

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

emoze

 

This post is after 24 hours of using emoze on E71. The software is natively built for Symbian. Integrates into messaging system seamlessly which allows setting notifications, shortcut keys and behaves as it should.

 

I used emoze to connect to Exchange 2007 SP2 only. Looks like emoze uses a different kind of connectivity to the exchange server where in you have to give URL of the OWA site of the exchange.

 

Emails gets pushed without an issue. There is setting where cleanup of folders can be scheduled in various time intervals. Since no proper documentation, and not much time to test all the features, cannot confirm if that is about deleting emails on the server those are deleted from the phone.

 

Contact sync did not sync profile pictures. I have not checked how emoze would handle numbers stored under same title.

 

Have not checked calendar sync yet.

 

The most annyoing feature (maybe this is only in the free version) is the breaking news, sports, weather. Every 10 to 15 minutes, there is popup to remind me of a breaking news. I did not find settings to disable it.

 

There also is extended scheduling to enable push always-on, specific time of the day, days of the week, poll 15 minutes, 30 minutes etc. Last night before I went to sleep, I changed always-on peak time between 7am to 11pm. Regardless of this setting, I could hear breaking news beep throught the night.

 

 

 

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New Member
tuliouel
Posts: 4

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

My problem is critical but seems not to be included in the bug fix, and it doesn't seem to be of knowledge of the team.

I have a problem since when I installed the MfE. I uninstalled it from my n95 8 gb but it's still happening. It seems that a ramdom password comes from factory and can never be changed. I try to change it but when I hit ok, the size of the password keeps the same size than before, even if my password is only 6 characters. It looks like 16 characters. And then it tries to conect and tell me the password is invalid. For me it seems obvious that the config doesn't SAVE the typed password.

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New Member
islamomt
Posts: 4

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Just updated to MfE 3.00.050 in hopes of having this issued fixed. Currently my problem is that all day events in the Exchange calendar are changed into events that are 24hrs long instead of showing as Memo/Anniversary. This causes birthdays/anniversaries/holidays etc to show up as the next event spanning from 00:00-23:59. Also, upon consecutive syncs, the information is transferred back to Exchange as such, changing the all day events that show in exchange as a balloon at the top, into an event spanning the whole day (24hrs).

 

This issue seems to be problematic for other calendar applications also, as I've found a thread with the same complaint for Google Calendar with the same symptoms: http://www.google.com/support/forum/p/Google+Mobile/thread?tid=2196ddbc39273dc0&hl=en 

 

Z.

 

~~~~

Nokia E71

400.21.01322-1

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Counsellor
Posts: 55

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Hi islamomt, the password does get saved, the number of asterisk does not reflect number of characters in your password. This is done so people cannot guess your password length.

 

Yes MFE has lots of sync issues, connectivity issue, heartbeat issues. You can choose to live a little longer by not having headaches about these by purchasing RoadSync through OVI store which merely costs $15.

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Contributor
Posts: 7

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Hi,

 

For the person who was saying MFE was not working with their Google mail account - It's not meant to. MFE is meant for corporate email. Click on 'set-up email' from your homescreen or go via the 'messaging' folder and follow the steps there. you should only have to choose 'GMAIL' and enter your username and password and it will be set up. GMAIL is a POP3/IMAP internet based account.

 

Mark

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Professor
Posts: 365

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Mark

 

Google have supported EAS (Exchange Active Sync) for a while now and MfE 'has' worked well with it.

 

http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=147951

 

John32
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Contributor
Posts: 7

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Opps my Bad :smileyhappy:- but from looking at that link it looks like a lot more steps to set it up via MFE vs the in built messaging client. I've had Gmail working on lots of handsets and it was 2 steps or so and done. Plain text and HTML.

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Counsellor
Posts: 55

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

There are four ways to connect to gmail.

 

1) Native gmail application for S60. Advantage - Can do server side email text search.

2) POP. Disadv - lowest auto poll for new email that is settable on E71 is 15 min.

3) IMAP. Advantage - instant email. Disadvantage - Nokia messaging needs to be running in background (not seamlessly designed to run IMAP connection as background service)

4) Active Sync. Advantage - pure pushmail, calendar, contact sync. Disadvantage - still in early beta.

 

RoadSync connects to gmail using Active Sync seamlessly. MFE does not - I don't know if MFE is in beta or gmail active sync is.

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New Member
M1khail
Posts: 1

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

Using a Inactive Exchange test account with 6000 emails inside

 

We Are seeing a lot of Traffic for a Nokia E72 Using Email 2.1.0

  

See screenshot

http://members.westnet.com.au/simonhw/images/e72-2wp.png

 

Sync Settings used

Always Online
Sync Emails up to 7 days
Sync Calendar back from 2 weeks
Sync Contacts
Sync Tasks

 

 

And

 

For A Nokia E71-3 MFE 2.09.158,

 

See Screenshot

http://members.westnet.com.au/simonhw/images/nokiae71-3mfewp.png

 

Sync Settings used

Always Online
Sync Emails up to 7 days
Sync Calendar back from 2 weeks
Sync Contacts
Sync Tasks

 

Is the solution stil lthe Heart Beat Reg hack for Exchange?

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New Member
tlabs
Posts: 2

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

I am also having issues on E71 with Mfe version 3.00.050 with firmware version 410.21.01008-0.

 

Here are the logs from logfiles (attached):

 

16/04/2010 14:12:41 PeakTime active
16/04/2010 14:27:05 Cancel Job:13, Type:"Sync Job On Profile":
16/04/2010 15:17:52 Server suspend status changed to:1
16/04/2010 15:18:49 Server suspend status changed to:0
16/04/2010 16:54:18 Server suspend status changed to:1
16/04/2010 17:00:00 AUDT Timer expired
16/04/2010 17:00:00 OffPeakTime active
16/04/2010 17:00:46 Server suspend status changed to:0
17/04/2010 3:43:36 Server suspend status changed to:1
17/04/2010 15:49:49 Server suspend status changed to:0
17/04/2010 15:50:00 Alert: The device calendar has been completely wiped out for some unknown reasons. Doing a full resync..
17/04/2010 16:20:24 OffPeakTime active
17/04/2010 16:20:24 Setting OFFLINE Status to False
17/04/2010 16:20:25 Setting DISK FULL status to False
17/04/2010 16:20:25 Delay the connection to server.
17/04/2010 16:20:25 Cancel Job:0, Type:"Sync Job On Profile":
17/04/2010 16:20:26 Setting ROAMING status to False
17/04/2010 16:28:10 OffPeakTime active
17/04/2010 16:28:11 Setting OFFLINE Status to False
17/04/2010 16:28:11 Setting DISK FULL status to False
17/04/2010 16:28:11 Delay the connection to server.
17/04/2010 16:28:12 OffPeakTime active
17/04/2010 16:28:12 Setting OFFLINE Status to False
17/04/2010 16:28:12 Delay the connection to server.
17/04/2010 16:28:12 Setting DISK FULL status to False
17/04/2010 16:28:23 Setting ROAMING status to False
17/04/2010 16:33:06 OffPeakTime active
17/04/2010 16:33:06 Setting OFFLINE Status to False
17/04/2010 16:33:07 Setting DISK FULL status to False
17/04/2010 16:33:10 Delay the connection to server.
17/04/2010 16:33:18 Setting ROAMING status to False
17/04/2010 17:01:58 OffPeakTime active
19/04/2010 07:57:59 AUDT Timer expired
19/04/2010 07:57:59 PeakTime active
19/04/2010 08:58:00 Connection Error -4159
19/04/2010 08:58:00 Mail For Exchange Error -15032
19/04/2010 08:58:00 Error Occurred During Connecting
19/04/2010 09:26:54 Cancel Job:16, Type:"Sync Job On Profile":
19/04/2010 16:57:59 AUDT Timer expired
19/04/2010 16:57:59 OffPeakTime active
20/04/2010 07:57:59 AUDT Timer expired
20/04/2010 07:57:59 PeakTime active
20/04/2010 16:57:59 AUDT Timer expired
20/04/2010 16:57:59 OffPeakTime active
21/04/2010 07:57:59 AUDT Timer expired
21/04/2010 07:57:59 PeakTime active
21/04/2010 16:12:39 Profile Updated
21/04/2010 16:12:40 PeakTime active
21/04/2010 16:12:41 Profile Updated
21/04/2010 16:12:42 PeakTime active
21/04/2010 16:13:02 Profile deleted
21/04/2010 16:13:49 Create User Initiated Job:57, Type:"AutoDiscover":
21/04/2010 16:13:54 Cancel Job:57, Type:"AutoDiscover":
21/04/2010 16:14:48 Profile Updated
21/04/2010 16:14:48 unable to open snapshot database (-1)
21/04/2010 16:14:49 PeakTime active
21/04/2010 16:14:50 PING Command Requested
21/04/2010 16:14:54 Error occurred during Ping.
21/04/2010 16:14:54 Exception during Ping.
21/04/2010 16:15:41 Profile Updated
21/04/2010 16:15:42 PeakTime active
21/04/2010 16:15:43 PING Command Requested
21/04/2010 16:15:47 Error occurred during Ping.
21/04/2010 16:15:47 Exception during Ping.
21/04/2010 16:16:02 Profile Updated
21/04/2010 16:16:02 PeakTime active
21/04/2010 16:46:39 Profile Updated
21/04/2010 16:46:40 PeakTime active
21/04/2010 16:47:31 Profile Updated
21/04/2010 16:47:32 PeakTime active
21/04/2010 16:54:13 Profile Updated
21/04/2010 16:54:14 PeakTime active
21/04/2010 16:54:15 Profile Updated
21/04/2010 16:54:16 PeakTime active
21/04/2010 16:58:00 AUDT Timer expired
21/04/2010 16:58:00 OffPeakTime active
21/04/2010 17:29:29 Profile Updated
21/04/2010 17:29:30 OffPeakTime active
21/04/2010 17:29:32 PING Command Requested
21/04/2010 17:29:37 Error occurred during Ping.
21/04/2010 17:29:37 Exception during Ping.

 

Now, ive not been able to sync for a good few days. Ive had our exchange admin recreate SSL certs, sniff packets, etc etc. Nothing I do works, and the only error that is output is:

 

System Error. Try again later.

 

Not sure whats happened but if anyone can enlighten me then Id really appreciate it.

 

Thanks

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Counsellor
Posts: 55

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

For all those mortal souls who need working MFE before aliens from Android world coup for good, here is version 2.7 which works like a charm :smileytongue:

 

http://www.brothersoft.com/mobile/mail-for-exchange-download-58069.html

 

The downside compared to latest mfe 3 (in E71 FW 410.xx) - it doesn't sync profile picture, exchange folders and html view. But connectivity never falls back to 15 min polling. We are blessed.

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Advisor
gtallan
Posts: 24

Re: Information from Nokia about a sync error with Mail for Exchange and an Exchange 2007 server

For what it's worth, the bug referenced on the very first page of this post seems to (maybe) still exist in newest formware (031...) on E72. I use MfE in Nokia Messaging just to sync calendar and contacts from Google. It stopped syncing new calendar events. Finding this bug report, I disabled calendar sync, forced a sync, re-enabled calendar sync, ran another sync, and the missing events appeared. One of the worst parts, honestly, is that there is no feedback within this version of MfE about the syncing process. In my old E51, MfE could tell you what was going on and you would know if there was a problem. I wish that would be added back.
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Registered Member
Posts: 2

Re: Nokia E63 that won't sync to Hosted Exchange

Thank you so very very much! I had the same situation, but this helped me out!

BW Satu

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