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“Internet connection failed” ”connection unavailab...

Contributor
shahmnasser
Posts: 3
Accepted Solution

“Internet connection failed” ”connection unavailable” on GSM Network

Last week I updated Anna to Belle on my Nokia E7. Belle is really awesome. Everything working fine including WLAN but cannot connect internet through GSM network and get message “Internet connection failed”/”connection unavailable”. Last time I updated from the original OS Symbian^3 (Series 60 5.2) to Anna and the same problem solved by restoring “Phone settings and applications” from my backup file. I guess “Phone settings and applications” of Symbian^3 or Anna are not compatible with Belle for which when I try to restore “Phone settings and applications” from my backup files of earlier versions (Symbian^3/Anna) find this item missing. Other backed up items are OK. Can anyone suggest me how can I connect internet again through mobile phone network?

Mobile Overlord
aspergerguy
Posts: 10,000

Re: “Internet connection failed” ”connection unavailable” on GSM Network

@shahmnasser

 

Can you get your network to send you an SMS with "Settings" to then save as default?

Happy to have helped forum with a Support Ratio = 42.5

Contributor
shahmnasser
Posts: 3

Re: “Internet connection failed” ”connection unavailable” on GSM Network

Yes. PROBLEM SOLVED but there was a catch. The auto configuration file I was receiving upon sending message to 8080 or sent by helpline people after talking to them was not working. Finally. I told them to transfer call to expert group and they sent updated configuration file which worked. Thanks a lot for your valuable reply.

New Member
Angel_king
Posts: 1

Re: “Internet connection failed” ”connection unavailable” on GSM Network

same problem with me my C6-01 also shows this connection failed
Registered Member
sanizzz
Posts: 2

Re: “Internet connection failed” ”connection unavailable” on GSM Network

hey i recently updated my nokia-08 to nokia belle and after updating im getting some similar issues

 

i cannot get gsm network connection in many places including my area network

there is a full network but when i call it says network error

i get network conection on some regions though

and yes i can send sms even though it shows network error 

im from nepal and my network is "NPL01"

Registered Member
megs1602
Posts: 2

Re: “Internet connection failed” ”connection unavailable” on GSM Network

i have the same problem.   since i updated i have no internet connection. i have had the settings txt to me by my provider but still no luck.  i tried the hard reset but when i call *#7370# it says to end active connections first and as far as i am aware there are none.. i have turned or data and wifi

 

help!

Contributor
Ovye
Posts: 5

Re: “Internet connection failed” ”connection unavailable” on GSM Network

My e5 not browing show me connection not available help i can't browes with it
Contributor
precious1606
Posts: 4

Re: “Internet connection failed” ”connection unavailable” on GSM Network

I have a nokia n8 - In november i did an upgrade and since then i have the problem i can only connect to the internet via the browser but not any of the applications. I get the error message "connection failed - connection unavailable".

Have read many blogs but have not found a solutions

have had my settings sent to me by my provider and long discussions with nokia help who's only answer was a hard boot.

NOKIA Is there anybody there looking at this problem!!!

we are your clients and fans

If this is not resolved i will be forced to jump ship after my 4th nokia and try another brand

please help

Registered Member
abassaamiru
Posts: 1

Re: “Internet connection failed” ”connection unavailable” on GSM Network

i have failed to launch nokia store, ovi, mail, chat apps on my nokia E7, its always saying connection failed. Waiting for your positive response, thanks.
Counsellor
premal
Posts: 118

Re: “Internet connection failed” ”connection unavailable” on GSM Network

one more with the same problem, no mobile data, no WiFi, but am able to connect through Nokia Suite on computer..
Using Nokia Lumia 1320.
Also have Nokia E72 & Nokia N8.
Registered Member
fado
Posts: 4

Re: “Internet connection failed” ”connection unavailable” on GSM Network

I have failed to launch my apps whereas my internet is functional. Any help ?
Registered Member
fado
Posts: 4

Re: “Internet connection failed” ”connection unavailable” on GSM Network

Can't update my phone software.
Pls, i need help.