I am currently using a Nokia 5800 with firmware version v50.0.001.
I have installed the latest Nokia Suite (3.7.22) and it reports that there are no firmware updates available. I tried to find the updates using the Menu->Applications -> S.W Updates as well. This doesn't report any firmware updates either.
But the Nokia India page for 5800 states that the latest version is 60.
Latest software release for Nokia 5800 Xpress Music is 60.0.003
How do I update to the latest firmware?
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Availability of update depends on Product Code / Region. Also, for Network locked devices, update is possible only after an approval from the Operator. Seems oone of these is preventing you from getting the update. As both FOTA nad Nokia Suite is not providing you with the update there is nothing that you can do except asking your local Nokia Care whether they can help you ...
08-04-2013 6:43 - edited 08-04-2013 6:43
Thanks for the reply.
The phone is not operator locked. Also I have come across many people who have the firmware version 52 and are unable to move to v60. But I am stuck at one version older.
I will take it to the Nokia care and inquire about this. Thanks again.