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My phone has reset itself and i have lost everythi...

New Member
Steftones
Posts: 2

My phone has reset itself and i have lost everything.

Hi,

 

Recently my phone just turned itself off one day. I turned it back on to find that everything was gone, my contacts, messages, pictures, apps, music etc. Literally everything. I even don't have the 'inbox' option anymore, just Conversations. I tried to connect to the internet but nothing happened.

 

I tried to restore factory settings and update my phone through the phone itself and bluetooth connecting to my computer. It still isn't updating it. 

I have also tried switching it off and taking the battery out. I have literally tried everything and when i contact the Nokia team they basically repeated what i said i had tried. They then ignored my next e-mail still asking for help.

 

Was wondering if anyone can help me out? It's not under warranty so i can't get it repaired apparently.

 

My software version is V 07.20 

 

Thanks.

Ex-Moderator (Retired)
xxxmeow13xxx
Posts: 784

Re: My phone has reset itself and i have lost everything.

Hi Steftones,

 

 

Welcome to the forum!

 

We are sorry to learn of your experience. For the community to assist you, would you mind informing us of the exact model of your Nokia phone?

New Member
Steftones
Posts: 2

Re: My phone has reset itself and i have lost everything.

Sure. It's a Nokia C3-00 

Registered Member
Nightshadow23
Posts: 2

Re: My phone has reset itself and i have lost everything.

You and I have the same phone and problem. It just happened to me today. ):