Can anyone confirm the reset method for an N70, about 2 years old. saw the method of pressing and holding * 3 and "green Call" button, and then Power On, but it does not work for me. My N70 does not have green button. (Nice Blue backlit), so Tried pressing the "Call" button Instead.
This is Last resort as Phone has crashed, and only shows Lit screen, with no software/firmware start up. Battery is fine. Issue occurred when I tried to connect to PC Suite a week ago, I updated phone firmware 3 weeks ago, and this was my first attempted connection to PCsuite. Phone and PC suite Hung or stalled when I tried to connect my phone to PC, after I conected the USB cable and PC suite looked for phone. I disconnected battery to reset. Running latest PC suite, and Windows Vista Home Premium SP1
i believe that the standard should apply to your phone here is the list read carefully
With all these operations I recommend you TAKE OUT MEMORY CARD and DO A BACK UP OF YOUR STUFF!!!
NOTE: In front of the hash key ( #) there is also a STAR key that people often miss and state that the code does not work.
1.. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data) Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345.
2.*#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
3. hard reset - hold the following buttons * (star key), 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, /GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
Thank you for confirming the codes, but no success I am afraid. I tried the three button-Power Up method. Method 1 & 2 are not on, as I simply see nothing on the screen, no audio feedback either. The screen is lit though when I power up. Only way to turn off is disconnect the battery.
Pretty annoyed with Nokia as this appears to be connected with the firmware upgrade and PC Suite connection. I had backed up all my data and reloaded it on my phone with PC Suite, but now need to get onto a new phone, and may have lost some family photos taken in the meantime. And now need to get data off the Mini MMC card.
Just outside 2 year warranty, so a new phone is probably better than repair.
Thanks again for assist though.