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Re: N8 Anna LOG problem

Counsellor
Posts: 49
Accepted Solution

N8 Anna LOG problem

I have upgraded to Anna and now I have a problem with LOG - communication details. Before upgrading to Anna, N8 was showing logs for calls, 3G, GPRS, WIFI connections, but now it shows only calls!?

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Mobile Visionary
no1_slumko
Posts: 1,177

Re: N8 Anna LOG problem

The simple log that you get by hitting dialed numbers is only supposed to give you calls. The detailed on that you get by going through the menu will give everything. If you select call>options>recent calls. You will only get the simple log. This has never displayed anything but calls on my phone.

If you're referring to the one you get by going through the menu then you definitely have a problem. You will probably have to end up having to hard reset or re-install Anna
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Counsellor
Posts: 49

Re: N8 Anna LOG problem

Yes, I am referring to the one by going through the menu. I did hard reset my phone before installing Anna, because i wanted my phone to be clean before installing.
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Mobile Visionary
no1_slumko
Posts: 1,177

Re: N8 Anna LOG problem

I actually didn't even back up before I did the update, nor did I reset anything. I don't want to put myself through another hard reset.

It looks like you might have to do it again because I can't think of another solution. Try a power cycle first- Switch your phone off by holding the power button until you feel 3 short vibrations (about 8 seconds) then turn it back on. connect to the web send a message or two and see if they don't appear also check the filters on the log
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Counsellor
Posts: 49

Re: N8 Anna LOG problem

I have tried a power cycle, but it doesn't help. SMS and Voice calls are showned, but 3G and WIFI doesn't. :smileysad:
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Counsellor
Posts: 49

Re: N8 Anna LOG problem

I did a hard reset today and reinstall FW again, but still no logging of 3G and WIFI!? **bleep**? I really don't understand. :smileysad:
However everything else works OK.
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Counsellor
Battlebird
Posts: 56

Re: N8 Anna LOG problem

I'm having the same problem! No more detailed connection-Log after Anna-Update! Also there is no popup in the upper-left corner when a connection is established. Come on Nokia, I don't want to do one Hard-Reset a day to get my phone back working... Any other Ideas on this issue?

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Counsellor
Posts: 49

Re: N8 Anna LOG problem

So I am not the only one.
Don't do hard reset because it doesn't help. I have fully formatted and hard reseted my phone 3 or 4 times now and the problem with logging stays. :smileysad:
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Registered Member
Rohit_gomezz
Posts: 3

Re: N8 Anna homescreen problem

i updated to anna but my homescreen doesn't works smooth as it should be. it lags little. what can i do to overcome this problem?? help please

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Counsellor
Pe_h
Posts: 24

Re: N8 Anna LOG problem

Same here, no data connections on detailed log after Anna update.

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Registered Member
jsmutny
Posts: 1

Re: N8 Anna LOG problem

Have you found someone solution?

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Counsellor
Battlebird
Posts: 56

Re: N8 Anna LOG problem

[ Edited ]

Nothing yet... Tweeted Nokia Care about the problem...

 

EDIT:

Nokia Care answered quickly:

https://twitter.com/#!/NokiaHelps/status/105622013149843456
and
https://twitter.com/#!/NokiaHelps/status/105624191100928000

 

So the problem is being investigated. Hope they fix it quickly.

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Advisor
Posts: 8

Re: N8 Anna LOG problem

I also same problem after update to Anna, no any activities log from data packet. what wrong in Anna.
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Professor
j444lh
Posts: 338

Re: N8 Anna LOG problem

Same here!

 

Thanks Batttlebird, hopefully the find a solution soon.

N95 (RM159) V31.0.017, N8 (RM596) Belle 111.040.1511
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Contributor
sampathkumar281
Posts: 5

Re: N8 Anna LOG problem

DONT GO FOR HARD RESET.IT WONT CHANGE ANYTHING.ITS THE FAULT FROM NOKIA.I HAVE THE SAME PROBLEM ON MY C7.
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Advisor
Elecbull
Posts: 7

Re: N8 Anna LOG problem

a fone which works fine.........1 anna update & all is gone to dogs........

 

facing the same problem with my n8 too.......

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Counsellor
jm24
Posts: 19

Re: N8 Anna LOG problem

I have a US N8 (no Anna upgrade yet) and for logs I only see the option for all data and not broken down by 3G, Wifi, etc. How do you get the detailed log?
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Counsellor
miladkos2
Posts: 17

Re: N8 Anna LOG problem

Also happened to me after I updated to Anna my N8-00 RM-596 Product code 059C819:  Country Variant Denmark DK Dark Grey. 

 

 

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Contributor
sdrazfar
Posts: 3

Re: N8 Anna LOG problem

We were led to believe by Nokia that Anna will be released only when it's ready, that they don't want to release a half-baked update. I thought, that seems a reasonable response to all these delays to the release. So I bided my time thinking that it will be worth the wait.

 

And now this happens. The log isn't logging important data; kinetic scrolling is worse (more 'friction'; the hacker community even had to release home-cooked patches to correct the scrolling issue); problems were faced while updating to Anna. Some really shoddy stuff. I really, truly believe that Nokia digs itself out of this hole, and starts to deliver.

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Advisor
Posts: 8

Re: N8 Anna LOG problem

no any news update from nokia dev. team.. what is up??? pls. answer anything.

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