Search Discussions:


Showing results for 
Search instead for 
Do you mean 
Advanced search
Welcome to our community! Here you can share advice and tips with thousands of other Microsoft mobile devices users around the world in English. Please take a moment to read our community guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others you need to sign in first. If this is your first time here, you can choose an alias to represent you. If you don't have an account yet, please register here.
Reply

N8 Xenon Flash Not Working

New Member
dharro
Posts: 3

N8 Xenon Flash Not Working

I have a new N8 and the camera flash does not work. I have tried it in automatic mode and manually set it to on with no result. I have also tried a reboot and this also had no effect.

Has anybody else had this problem,  or will a visit to a repair centre be my only option.

 

Mobile Sensei
radical24
Posts: 5,955

Re: N8 Xenon Flash Not Working

Well if u have tried and it still does not work and it should then ur only option is eoter to exchange the phone if u r working exchange limits or go to Nokia care :smileysad:
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....
Registered Member
iyer_vj
Posts: 1

Re: N8 Xenon Flash Not Working

I have purchased the Nokia N8 just weeks back and I find the same problem. My xenon flash is not working.  I have tried every option available in the camera settings, rebooting the device but in vain.

 

Today I had been to the service center and they communicated that the device software needs to be re-installed.  I tried even doing the same but the flash does not work.

 

I have no option but to hand it over to the service center for checking the hardware.  It is really disgusting.

 

Has any one countered the same problem and has got a solution ?

 

Contributor
mazumbado
Posts: 4

Re: N8 Xenon Flash Not Working

Same here, a couple of weeks after I got it the flash stopped working. The red light still works, but the Xenon flash is gone.

I've tried all settings in the camera, turning it on/off, resetting, hard reset, reinstall software. Nothing has worked :smileysad:
New Member
pjly
Posts: 3

Re: N8 Xenon Flash Not Working

My flash has stopped working too. I've had the phone since November, it worked while taking one photo then tried to take another a couple of seconds later no flash. I've also tried manually setting the flash to on and resetting the phone :smileysad:

 

 

Contributor
mazumbado
Posts: 4

Re: N8 Xenon Flash Not Working

:squint::squint::squint:

 

I have the exact same issue. The flash will randomly work for one picture, then not work at all again till a  couple of hours later.

Ex-Administrator (Retired)
michaels
Posts: 8,552

Re: N8 Xenon Flash Not Working

If the unit appears to have failed, you should contact your nearest Nokia Care point who will diagnose the issue, and assuming that there are no external factors to consider the devices should be fixed under warranty.

 

For details on how to find your nearest point, please see the 'support' pages of the Nokia web site for your country.


Nokia Lumia - the fastest growing smartphone

If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

Contributor
mazumbado
Posts: 4

Re: N8 Xenon Flash Not Working

:squint::squint:

 

Yeah, and I'll then have to wait a month for your **bleep** costumer service to give me back my phone.

 

Thank you Nokia, you suck and have managed to lose a faithful costumer.

New Member
pjly
Posts: 3

Re: N8 Xenon Flash Not Working

Does the phone have to be sent away? No chance of a fix while Im there? the nearest nokia care centre is over an hour away and would be annoying to get there and leave empty handed.

 

New Member
aji_ash
Posts: 2

Re: N8 Xenon Flash Not Working

When I contacted the care point ppl for the same issue, they wanted to replace the whole unit than the flash only, eventhough redlight and camera are working. Is it something like they don't have any provision to change only flash??
Registered Member
jeevan22041987
Posts: 1

Re: N8 Xenon Flash Not Working

i have brought new n8 on 28/1/12 xenon flash not working only red light is coming, why there is no stringent quality checks, i feel bad to give new set for repairs hope you guys will improve ane do the needful
Registered Member
silverzone_03
Posts: 2

Re: N8 Xenon Flash Not Working

Actually its seems that its a manufacturing defect with NEW nokia N8 coz I also find same problem with new N8 red lights working fine but FLASH doesn't... And if its new dont go to care give it back to VENDOR he will swap it with NEW... Thanks

Registered Member
silverzone_03
Posts: 2

Re: N8 Xenon Flash Not Working

dont give it to CARE give it back to the shop from where u purchased it... Its manufacturing defect it should be replaced...
Registered Member
deathstroke25
Posts: 1

Re: N8 Xenon Flash Not Working

i just did the format of my n8 and now the xenon  flash is not working..even when the setthing is flash on..pls..help

Counsellor
wollepatong
Posts: 15

Re: N8 Xenon Flash Not Working

I just successfully "repaired" my N8's flash. I hit my desk twice with some anger (bang, bang) in my movement and now the Xenon fires without problems. Might be some dust or shaky contact insides, but I don't care.. it is working like when it was new. :smileyhappy:

Counsellor
wollepatong
Posts: 15

Re: N8 Xenon Flash Not Working

I forgot: I hit the desk with the N8 !!
Counsellor
start78
Posts: 30

Re: N8 Xenon Flash Not Working

The russian method: Force allways works best. Congratulations!
Registered Member
electrickal1
Posts: 2

Re: N8 Xenon Flash Not Working

This seems to be a massive problem for the Nokia N8 as there are loads and loads of internet discussions about it. I sucessfully repaired my zenon flash this morning by installing a brand new flash module which I got off eBay for under a fiver. Installation took less than 20 minutes and the problem has been sucessfully resolved!! It is nothing at all to do with software updates or incorrect settings, but instead seems to be an electrical failure within the zenon module itself and a changeout will be the only cure. Ease of task...... 5/10 but beware of soft T5 screws as they will "round out" and become VERY difficult to remove!!!