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N8 screen gone blank, can't turn off!

New Member
athertonsl
Posts: 2

N8 screen gone blank, can't turn off!

Was using facebook this morning, clicked to upload a photo and screen went black. Can't turn it off by holding the power button, it vibrates when I push the lock/unlock button but that is it, nothing appears on the screen. Help!!!!!!

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Mobile Guru
rayhipkiss
Posts: 3,934

Re: N8 screen gone blank, can't turn off!

 What happens if you long press the menu button? Normally, the task manager would open thus giving you the option to close whatever application is causing the trouble.

 Also, have you tried long pressing the power button for approximately eight seconds until you feel three quick vibrations? This is a simulated battery pull and allows you to reboot the phone.

 

 

Ray 

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New Member
athertonsl
Posts: 2

Re: N8 screen gone blank, can't turn off!

nothing happens when I press either button, think I'm gonna have to send it off for repair but I'm reluctant to because from past experience they always say there was water damage even when your phone has never been anywhere near any water.

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: N8 screen gone blank, can't turn off!


athertonsl wrote:

think I'm gonna have to send it off for repair but I'm reluctant to because from past experience they always say there was water damage even when your phone has never been anywhere near any water.


Don't know in what part of the world you are but you can always escalate issue and demand an independent inspection should this be repairer's response which seems totally unwarranted; that said dew point condensation, sweat and relative humidity all bear a part in starting corrosion within device.

Happy to have helped forum with a Support Ratio = 42.5

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Mobile Guru
rayhipkiss
Posts: 3,934

Re: N8 screen gone blank, can't turn off!

   


athertonsl wrote:

nothing happens when I press either button, think I'm gonna have to send it off for repair but I'm reluctant to because from past experience they always say there was water damage even when your phone has never been anywhere near any water.


 Keep trying the 8 second power button press. It's been known to be successful for others facing a similar issue to yours.

 

All the best.

 

Ray 

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New Member
sherinet
Posts: 1

Re: N8 screen gone blank, can't turn off!

thanks aaaaaaaaaaaaaaaaaaalot it jus worked for me ray
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