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N81 8GB backup fails

New Member
gs111
Posts: 2
Accepted Solution

N81 8GB backup fails

I would very much appreciate anybody's help / feedback in resolving the following issue: I try to backup my N81 8GB using Nokia Suite 3.7.22 (though the problem had already started with previous versions of Nokia Suite), but at the very last stage I get a message "Something's gone wrong" etc (see attachment). I tried re-installing Nokia Suite and the phone's software but the problem persists... I can perform a backup to the phone's internal memory card, but I cannot save the backup file on my PC (in case something wrong with the phone - I cannot locate the backup file on the memory card).

Any ideas? thanks in advance!

Professor
Posts: 162

Re: N81 8GB backup fails

Try to limit your backup, to certain aspects of the phone, and see from what point the backup starts to fail.
This happens sometimes due to a corrupt record in your calendar or in a user file, this way you can see where the problem is, and solve it in another way (in case of calendar for instance, use synchronisation instead of backup)

New Member
gs111
Posts: 2

Re: N81 8GB backup fails

Os2lover,

thank you very much for your feedback, tthis was a brilliant idea! The problem seems to be if I choose "Phone settings and applications" - if I exclude that, the backup is completed...

Any ideas what I should change / correct on the phone?

Thanks again!