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N96 earpiece & slider problem

Contributor
Posts: 4

N96 earpiece & slider problem

Hi I'm having some trouble with my phone (n96). Whenever I put a call on or someone calls me I can hear nothing from the earpice. I discovered that when sliding, at certain point, it would work, but as I continue sliding, it stops working again.
Is this something related to a hardware issue, maybe an internal cable or a rail copper contact a little lousy?
I'm really bad at this as this is a very pricey phone for having this kind of problems, specially in the first month of use. BTW, I have not droped it, so it's something with the phone itself.

Thanks.
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Mobile Emperor
psychomania
Posts: 28,593

Re: N96 earpiece & slider problem

It's definitely a hardware fault. Return it to the retailer or if that isn't an option then visit a nokia care point.

Care points/service centres and repair info:

UKEuropeAsia-PacificUSA
CanadaMiddle East and Africa

Elsewhere: Click here, select your country, go to the support section, then select repair.
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Contributor
Posts: 4

Re: N96 earpiece & slider problem

Thanks for the quick reply psycho. Too sad that this seems like a hw issue.
Seems that I will have to wait a little to use the phone, I was just starting to love it.
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Mobile Sensei
radical24
Posts: 5,955

Re: N96 earpiece & slider problem

yeah i would have to go with the hardware issue on this one as well...get it exchanged or repaired should be good to go after that
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....
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Mobile Emperor
psychomania
Posts: 28,593

Re: N96 earpiece & slider problem

[ Edited ]
Sorry, can't help you with that on this forum.

Talk about self repairs or disassembly is against the rules.

There's a chance that you've been sold a "b-grade" model by the retailer. Did the box have it's original nokia seal on it?

Message Edited by psychomania on 19-Nov-2008 12:40 PM
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Contributor
Posts: 4

Re: N96 earpiece & slider problem

Don't know, it's from a friend and I was a step from buying it.
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