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N97 mini - Noise from display

Contributor
Posts: 8

N97 mini - Noise from display

Hello!

 

I've had my N97 mini for about 10 days now. Starting from day one there's been a high frequency noise coming from the phone whenever the display is turned on.

The noise is loudest if I put my ear to the middle of the display, but it's also quite annoying when I hold it normally as a phone. If I use the key lock button to turn off the display the noise goes away immediately.

 

Is this normal for this model? Has anybody else experienced this?

 

Regards,

Lennart Hedlund

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Sage
Posts: 68

Re: N97 mini - Noise from display

Lennart, I've had my N97 Mini for two weeks and there is no noise from the screen at all. Sounds like you have a serious hardware defect (just bad luck). I strongly suggest you take it back to the shop for an exchange (you should be within the time period to change your mind about the sale). Or take it to a Nokia Care Centre if that's easier/better in your legal jurisdiction. Good luck!
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Contributor
Posts: 8

Re: N97 mini - Noise from display

Thanks for the input!

 

I'll see if I can get it exchanged soon...

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Advisor
Posts: 8

Re: N97 mini - Noise from display

Hi, i have your problem with my n97 mini white. How do you have resolve? nokia reply?

Thanks a lot

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Contributor
Posts: 8

Re: N97 mini - Noise from display

I spoke to the store where I bought it, but they said that they have to send it in to be checked. I've haven't been home very much since then, so I haven't been able to hand it in yet. I hope to be able to do that in a couple of weeks.
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Counsellor
Posts: 23

Re: N97 mini - Noise from display

I suggest you ask to exchange it for another phone while you have the chance, or your next topic will be "help my n97 mini is stuck on the nokia boot screen".
Nokia N8 (dark grey),
PR2.0
install server hack , Mod pack V5.00.
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Advisor
Posts: 8

Re: N97 mini - Noise from display

thank you for your answer polyene!

i'm waiting your opinion after you test..

thank for your collaboration

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Registered Member
Posts: 1

Re: N97 mini - Noise from display

Hello, I have the same problem with my N97 mini AND E72. Looking foreward to read about a solution to this problem. The service center say`s that there is no soultion that they know about since it appears on several models.....

 

 

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Contributor
Posts: 4

Re: N97 mini - Noise from display

i buy nokia n97 mini from 1 week and from the first day i hear the screen noise

is that a problem in the hardware ??

please nokia team replay

 

Thanks

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Advisor
Posts: 8

Re: N97 mini - Noise from display

hi, i think this is normal, because it appears on several n97mini and more. The screen noise that we lissen is a characteristic of many display "backlit". This is my thought.

But if nokia team reply, i would be very happy. :smileyhappy:

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Contributor
Posts: 8

Re: N97 mini - Noise from display

I finally got time to hand my phone in for service yesterday, but they said that it would probably take between two and three weeks to have it back. :smileysad:

 

Such annoying noise should not be considered as normal, I think. Especially not in a device that you put right next to your ear while using it.

 

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Advisor
Posts: 8

Re: N97 mini - Noise from display

please ployene when you have a new n97mini.  write your opinion after your test

 

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New Member
Posts: 2

Re: N97 mini - Noise from display

I heard this "high frequency" noise also from around center of the screen of my N97 mini (just bought it dec 09). Sounds like an old fluorescent light (eventhough not as loud), which is questionable whether the device doesn't have the capacity to operate/run in "normal-silent" way or it's now becoming a "buzzing-phone" (with its additonal annoying feature)?

 

This exhausted-noise like is gone when the screen is off and start to "iiiiiiiiiiing" continuosly again when the screen is on.

 

@SDP_2009 where did you buy your N97 mini from? country?

I bought mine in Singapore, from cell phone operator. Would different manufacturer, in different country, using different origin of spare-part bring up different quality of end product?

 

This seriously ANNOYING sound is defying the big brand name!

are the testing & quality control team at NOKIA losing their hearing?

don't tell me you guys (a.k.a. NOKIA) proud of this "pitchy" sound-emitting smartphone.

please show us that you guys smart-enough to make it SILENT.....   (oh shut up!!!)

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Sage
Posts: 68

Re: N97 mini - Noise from display

@EdGee: I bought my N97 Mini from Orange (mobile network) in the UK.

 

I have no strange sound from my phone. I would guess that you have a defective handset. Get Nokia, or the company you bought it from, to replace it. And check it thoroughly before you accept the new one.

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Counsellor
mostxwanted
Posts: 73

Re: N97 mini - Noise from display

i guess it happens when the battery is low ...
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Contributor
Posts: 8

Re: N97 mini - Noise from display


mostxwanted wrote:
i guess it happens when the battery is low ...

Battery status didn't make any difference on mine.

 

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Counsellor
mostxwanted
Posts: 73

Re: N97 mini - Noise from display

does it happen in all the profiles?
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New Member
Posts: 2

Re: N97 mini - Noise from display

either battery low or fully charged

on every profile (general, silent, meeting etc)

this "iiiiiiiiiiiiiiiiiiiiing" sound still heard so long the screen is on

when the screen swithced off then the sound gone

 

it's heard when the ear put near to center of the screen

the sound comes out from the screen

 

 

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Advisor
Posts: 8

Re: N97 mini - Noise from display

yes, what you say is right!
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Contributor
Posts: 3

Re: N97 mini - Noise from display

I make everything like soft format and then restore factory setting and also reinstalled the version But still hear the noise sound I think it is a hardware issue not software

 

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