I have a real problem, my Nokia 5530 turns off if I try to make a call or receive one, the only way it will work is if the headset is pluggeed in, I have tried everything, Restoring Factory settings, Hard reset etc...
Anyone else have this problem? Help...
07-10-2009 23:24 - edited 07-10-2009 23:26
I have exactly the same problem. I Went to a Nokia Care Point in Lisbon and they upgraded the firmware to the New one ( 11.0.054 ), but with no success.
I tried old SIM Cards, Newest SIM Cards, With / Without Memory Card, Factory Settings, nothing Worked. I Guess it´s probably hardware, maybe a faulty battery.
I ´ll have to send it to repairment..it´s really upsetting.
mine freezes too. before it was about 50% of the time i received a call, when i tried to hang up it would freeze. now, after i updated to the latest firmware it freezes whenever i try to pick up an incoming call.
i do want to buy this phone rather than the 5800 whether when you are in a call, you can accidently hang up, by leaning on the end button? I can see that on the 5530 that the call and end button are touch screen rather than buttons like the 5800, does that mean whilst your in a call you can ‘accidently’ hang up?
- sorry i know this has nothing to so with battery, but if you have the phone, help me
I have exactly the same problem, just when I am trying to make or to answer a call it goes black and turns off itself.
Have you been able to solve the problem? Does the reparation make the phone alive and stable again?
Mines restaring upon receiving a call but when I have upgraded the firmware to v11.0.054, I didnt encounter the same issue as of now.. its been more than 2 weeks now.. ^ ^
I had this problem
i sent it off to the manufacturers
it came back
now i cant be arsed with it so i got a refund and bought a new different phone.
i have no solutions for you and i dont believe Nokia do either!
I had the same problem. Took it to the Care Point, went to repair. Since it came didn´t happen anymore.
According to the Repair sheet it was a signal reception / transmission issue. They tuned up those settings.
guys ,,, great news .........................
it was announced that it is a sensor proplem with the nokia 5530XM .. mine was taken for 2 weeks then i got it back ,, and now it's working perfectly ........
* tru changing ur micro sd card first and see it it works ,, if it dosen't take it to nokia care to fix the sensor thing ..........