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Re: Nokia 5530 will not open web page

Contributor
daidaithesequel
Posts: 9
Accepted Solution

Nokia 5530 will not open web page

Hi everyone,

I have a Nokia 5530 since christmas with latest firmware update. My problem is that when i click into the Internet, the screen just flashes and automatically closes. I tried it with connecting to Ovi Store and the same thing happens. I am using my wireless modem to connect to the Internet and it has never once given me a problem, just today it started acting up. Another detail is when i use other applications such as Software Update or using Ovi maps, it will download easily, but just wont open web pages even though it is connected,

Please help

Thank you

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Mobile Guru
hadimassa
Posts: 4,790

Re: Nokia 5530 will not open web page

[ Edited ]

NSU and Nokia Maps are special programs for updating reasons only. If you want to browse the internet , you've to use WLAN or gprs (3g) on the 5530.

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Contributor
daidaithesequel
Posts: 9

Re: Nokia 5530 will not open web page

Ok cheers, but im using WLAN and it connects perfectly but the web pages wont come up at all, the minute it i click on anything that has to be up a webpage it just closes it automatically.

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Mobile Guru
hadimassa
Posts: 4,790

Re: Nokia 5530 will not open web page

Oke, clean the browser privacy data and turn off the power saving in the advanced settings of WLAN.

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Contributor
daidaithesequel
Posts: 9

Re: Nokia 5530 will not open web page

I tried to clear the privacy data but it would not clear the cache. it would do the same as if i was trying to open a web page....it would just bring up a screen then instantly close. I also turned off the powersaving and the problem is still there. i cleared cookies and history but it wont allow me to clear the cache.

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Mobile Guru
hadimassa
Posts: 4,790

Re: Nokia 5530 will not open web page

Reset the 5530. Dial *#7370# 12345 reformat, you'll lose all data. Make a backup first and restore without the settings.

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Contributor
daidaithesequel
Posts: 9

Re: Nokia 5530 will not open web page

Cheers that worked perfectly! 

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Registered Member
sollie
Posts: 2

Re: Nokia 5530 will not open web page

Ive done this and it worked too now my only problem is, when i go to connect online my phone is to give me the option of which server i wanted to connect through eg meteor/eircom/other etc but now it is just going straight through meteor and using my credit, i have configured my phone to eircom and when i go into connectivity settings it will connect through that server then but not if say i just go directly to facebook app.

 

im not very technically, sorry so if i worded some things wrong i apolgise

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Mobile Guru
hadimassa
Posts: 4,790

Re: Nokia 5530 will not open web page

 


sollie wrote:

Ive done this and it worked too now my only problem is, when i go to connect online my phone is to give me the option of which server i wanted to connect through eg meteor/eircom/other etc but now it is just going straight through meteor and using my credit, i have configured my phone to eircom and when i go into connectivity settings it will connect through that server then but not if say i just go directly to facebook app.

 

im not very technically, sorry so if i worded some things wrong i apolgise


It's oke. In Facebook options set your accesspoint to always ask before connecting aswell as other apps like your browser, etc..... Change packet-data settings from when available to when needed.

 

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Registered Member
sollie
Posts: 2

Re: Nokia 5530 will not open web page

worked perfectly. thank you so much

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