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Nokia C5-00 Serious problems! Help.

Counsellor
Posts: 16

Nokia C5-00 Serious problems! Help.

There is a serios ptoblem with the phone lock.

 

- if I try to set a phone lock password the device is restarting

- if I try to lock the phone with the default password 12345 is restarting

- the restore all original phone settings is not working

- the hard reset is not working *#7370# (I think that is not working because is restarting every time when I type the phone lock password)

 

-if I switch off the phone I can't call, I get this message "Emergency calls only" and I have full signal, I have to use *#7370# to restart the phone then I can call, but is not resetting the device to defaults everyting is the same.

 

When I turn on the device I don't see/hear the nokia hands/sound

 

 

I have reinstaled the software and nothing happen everyting is the same.

 

Nokia C5-00

RM-645

Software: 032.010

Custom version: 032.010.304.01

 

 

Anyone know what to do?

 

Thanks

Counsellor
Posts: 16

Re: Nokia C5-00 Serious problems! Help.

I have reinstaled all the updates from nokia suite and the phone is working now.

 

 

I have found on the internet that there is a new version of software for nokia c5-00  062.001, but on nokia suite I see the old one 032.010.

 

Anyone know how to get 062.001, or it is not official?

Sage
torchaj
Posts: 103

Re: Nokia C5-00 Serious problems! Help.

Try opening ur device manager and checking for new updates...
Dial *#0000# for the device manager to open up and in options check for updates.
But b4 doing this make sure u have a gprs or data plan activated..!!!!
Proud owner of Nokia's C6-01, N8, 701, Lumia 800 and Google Nexus Prime..!!!
Patience is a virtue, reaping fruits of Wisdom..!!!
Arjun Paliath,
India
Counsellor
Posts: 16

Re: Nokia C5-00 Serious problems! Help.

What about by nokia suite?

Advisor
itsmeaniketjain
Posts: 8

Re: Nokia C5-00 Serious problems! Help.

yes sometimes it happens that there are updates not available on nokia suite so use ovi suite or just dial *#0000# u will know the latest firmware for ur phone but update software from pc only because updating from phone doesn't always help
ani