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Nokia C6: E-mail problem

Counsellor
drucha
Posts: 17
Accepted Solution

Nokia C6: E-mail problem

[ Edited ]

My english is not very good, but I make screenshots.

Screenshots in attachment...

 

And my profile of smartphone:

v.10.0.024

23-06-10

10.0.024.C01.01

Language: 19

C6-00

RM-612

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Mobile Overlord
jimmyireland
Posts: 17,221

Re: Nokia C6: E-mail problem

[ Edited ]

are you setting up via wifi or network

To use this software you must have an account on Exchange 2010, 2007 or 2003 Server. Compatible software release off ered with this download for your Nokia device model is Mail for Exchange 2.9.
you can use it

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Counsellor
drucha
Posts: 17

Re: Nokia C6: E-mail problem

[ Edited ]

wifi or network(gprs) - result one. 

I can create only "Mail for Exchange"-mailbox...

Example: I want to make a mailbox on gmail.com, but I don't create mailbox, because i have ONLY ONE item: "Mail for Exchange"...

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Mobile Overlord
jimmyireland
Posts: 17,221

Re: Nokia C6: E-mail problem

try using the network to set up

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Counsellor
drucha
Posts: 17

Re: Nokia C6: E-mail problem

I try connect, using Wi-Fi,

I try connect, using Network (GPRS)

 

RESULT: I don't create mailbox, because I have ONLY ONE item: "Mail for Exchange"...

 

Where POP3/IMAP?????

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Counsellor
drucha
Posts: 17

Re: Nokia C6: E-mail problem

[ Edited ]

Another programs, using internet, working very good!

 

I think, this problem is bug of firmware...

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Mobile Overlord
jimmyireland
Posts: 17,221

Re: Nokia C6: E-mail problem

http://www.google.ie/url?sa=t&source=web&cd=3&ved=0CBoQFjAC&url=http%3A%2F%2Fwww.allaboutsymbian.com...

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Counsellor
drucha
Posts: 17

Re: Nokia C6: E-mail problem

[ Edited ]

And what??? Your link is useless...

 

go to http://apu.ndhub.net/devices , select Nokia C6-00 and look original working this software.

 

Where Hotmail/Yahoo/Gmail/and other POP3/IMAP??? Why I have only "Mail for exchange"???

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Registered Member
crazyeddi_graz
Posts: 2

Re: Nokia C6: E-mail problem

I have the same problem too.

When trying to create a new mailbox I always have to do this via "mail for exchange".

And when doing so I´m not able to create a second mailbox or even to send an e-mail.

 

Any ideas, how to fix this bug?

 

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Counsellor
drucha
Posts: 17

Re: Nokia C6: E-mail problem

I use EMOZE mobile client.

 

go to www.emoze.com and download it.

 

It's temporary solution, but it's the better, then "MfE"))

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Counsellor
drucha
Posts: 17

Re: Nokia C6: E-mail problem

UP

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Contributor
masincutza
Posts: 5

Re: Nokia C6: E-mail problem

same issue here.

someone at nokia can explain how to set up the phone in order to connect to yahoo, or gmail, etc?

 

the only option available is "Exchange client" and it's obvious that we can't set up the yahoo client on the phone.

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Counsellor
drucha
Posts: 17

Re: Nokia C6: E-mail problem

It's madness!!! Where another items (google, etc..)??? 

New version is 11.0.029. but this problem are left...

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Registered Member
dannyC6
Posts: 1

Re: Nokia C6: E-mail problem

I had the same Problem. The Solution was simple: Dont use the Offline Mode/Profile.

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Counsellor
drucha
Posts: 17

Re: Nokia C6: E-mail problem

I don't use offline mode!!!!!!!

 

 

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Contributor
masincutza
Posts: 5

Re: Nokia C6: E-mail problem

bug identified. see my last post with the details of the workaround:

/t5/Cseries/Unable-to-set-up-email-with-Yahoo-GMail-or-Windows-Live-in-a/m-p/751812/highlight/false#...

 

shortly: 

" Don't use WLan when you try to creat on the phone the Yahoo Mail, or Ovi, Gmail, etc. account. It's a stupid bug, but the guys at Nokia disallow to setup email accounts via WLAN...

So, use a SIM with a data plan (3g, gprs) in order to set up the account and you can have all the options presented in second picture: Ovi, Yahoo, Gmail, etc. "

 

 

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Mobile Overlord
jimmyireland
Posts: 17,221

Re: Nokia C6: E-mail problem

not using wlan to set up account is well known i think nokia messaging needs a total overhaul to be honest

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Counsellor
drucha
Posts: 17

Re: Nokia C6: E-mail problem

[ Edited ]

I don't use WLAN, I don't use Wi-Fi!!!!!!!

I try connect, using Network (GPRS)

 

Result in attachment!!!!!

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Contributor
masincutza
Posts: 5

Re: Nokia C6: E-mail problem

[ Edited ]

I think that the issue it's clear: your connection to internet it's not up when you have to confirm your account and password. This is the reason because you finally have only "Mail for Exchange" option - because at that time you don't have an Internet connection and from phone point of view you are offline.

 

So you have to search in menu and find a way to set the Internet connection (ot that access point) not on automaticaly or manualy or anything else, but on your internet provider.

Simply, start your data connection from phone menu, at connections and be ready at the moment you start the setup of your email account.

I don't have the screen with CONNECTION NEEDED. My internet connection is allways up. For sure here is your problem.

 

PS - I don't have anymore the phone, it's returned to the store. Goodluck!

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Counsellor
franchu
Posts: 20

Re: Nokia C6: E-mail problem

[ Edited ]

 


drucha wrote:

I don't use WLAN, I don't use Wi-Fi!!!!!!!

I try connect, using Network (GPRS)

 

Result in attachment!!!!!


 

Same problem here...

 

My provider is an OMV (virtual mobile operator, in Spanish), and phone "thinks" that I'm on roaming everytime.

 

By the way, I'm trying to install email client from http://email.nokia.com (on the phone browser, using GRPS) and after installation, the application needs restart phone. After restart, the application is disappeared... (Settings -> Applications -> Installed Applications -> Options -> Log: Nokia Email (10.02(26) - date - removed

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