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Nokia E5-00 wont turn on ... No vibration only bla...

Advisor
sam_jordan
Posts: 18

Nokia E5-00 wont turn on ... No vibration only black screen

Its strange ... But something happened to my e5 today

it was working fine, I had a call, when I pick it from my pocket it was turned off... I thought the battery is empty "although it wasn't"  I tried to turned it on ..But  nothing happened   just a black screen not even the little vibrate when u turn the phone on.

 

I tried charging it , tried to take off the sim card and memory  nothing worked ...

Any 1 can help ???

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: Nokia E5-00 wont turn on ... No vibration only black screen

@sam_jordan

 

Can't even suggest a three key depressed power on "hard reset" with resultant loss of all data, as correct sequence of keys has never been determined for this S60 3rd FP2 device unfortunately.

 

You may have to visit Nokia Care facility for device software to be re-installed. 

Happy to have helped forum with a Support Ratio = 42.5

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Advisor
sam_jordan
Posts: 18

Re: Nokia E5-00 wont turn on ... No vibration only black screen

so i cant hard reset it ??? daaamn :smileyfrustrated:
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Registered Member
jdreyes
Posts: 1

Re: Nokia E5-00 wont turn on ... No vibration only black screen

same case, how can i resolve this issue.

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Community Manager
tiny_chef
Posts: 4,292

Re: Nokia E5-00 wont turn on ... No vibration only black screen

Hi sam_jordan and jdreyes!

 

Since you have the same concern, I'll try to tackle your issue as one. Have you tried using another battery on the phone? This is just to isolate if the issue is phone-related or battery related. Have you also tried using another compatible charger?

 

If the issue is with the phone, you'll need to bring it to the Nokia Care Point for an assessment. Bring a copy of your receipt for verification. 



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