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Nokia E5 call receiving trouble

Registered Member
monty24
Posts: 2
Accepted Solution

Nokia E5 call receiving trouble

My phone has been encountered with a critical problem. When i dial a no., no dial tone can be heard and neither the voice of the person from the other side of the phone..in 'handset' mode. But when switched on to 'loudspeaker' mode, i can listen to the person i am speaking. Everytime it's not possible to switch on to the loudspeaker mode and talk to people. Eg- in a busy street or some private imp discussion. Please can anyone tell me what the problem is?
Mobile Sensei
Abi99
Posts: 10,738

Re: Nokia E5 call receiving trouble

Sound liks a hardware issue with the earpice. Sometimes it is just dirty from dust.

 

You can use the Nokia Software Recovery Tool on a Windows computer to rule out all software and configuration issues – however, I would go for repair directly. We are not allowed to help, because officially only a genuine Nokia Care Centre is allowed to do hardware repairs.

Registered Member
monty24
Posts: 2

Re: Nokia E5 call receiving trouble

Thank you for an instant answer.