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Nokia E63 bluetooth pairing issues

Advisor
Posts: 7

Nokia E63 bluetooth pairing issues

Hi. I connected my E63 to my comp and plan to use the comp as the headset.

 

But when i actually connect it, The 'Listen to Audio through your comptuers speakers' remain connected and the 'Use computer as a headset' option becomes 'connect' again after a few seconds.

Also, when i try to receive a call, the bluetooth connections, including the 'Listen to audio' one disconnects, and when i try to connect it again midcall, the bluetooth connection ends up ending the call itself.

 

The bluetooth devices show that there are 3 devices that are unknown. These cannot be found on windows update.

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Mobile Guru
hadimassa
Posts: 4,790

Re: Nokia E63 bluetooth pairing issues

There are some additional drivers here:

http://www.nokia-asia.com/support/product-support/nokia-e63/software

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
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Advisor
Posts: 7

Re: Nokia E63 bluetooth pairing issues

Hi. I have installed the Nokia Ovi Suite and the 3 devices are still Unknown. I have also tried downloading and installing the individual drivers and windows says that these are not the drivers for the device.

 

Also, the  'using the comp as a headset' issue is still there after uninstalling and reinstalling the bluetooth device.

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Mobile Guru
hadimassa
Posts: 4,790

Re: Nokia E63 bluetooth pairing issues

Did you connect in PC Suite mode? Uninstall OVI an install Nokia PC Suite.

http://europe.nokia.com/support/download-software/nokia-pc-suite

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
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Advisor
Posts: 7

Re: Nokia E63 bluetooth pairing issues

Thanks for your reply.

That should fix the unknown driver problem.
I have found those 3 drivers were the SyncML driver, the Nokia OBEX push driver and the SyncML DM Client driver.


I believe those are not required for my main question, which is to use the headset service offered by Windows 7. I do not know whether it is a Windows problem or a phone problem, but as i have said, it connects for a few seconds as a headset, then disconnects, leaving only the audio service running.

When i make a call, all connections i had with the computer get disconnected.

 

My theory is that you cannot have dual bluetooth connections and that the headset service is cancelled by the phone, leaving the audio streaming service intact. Calling seems to disengage bluetooth completely.

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Mobile Guru
hadimassa
Posts: 4,790

Re: Nokia E63 bluetooth pairing issues

The Bluetooth stack of the E63 supports all the protocols you need. Check for the latest updates for your PC or laptop.

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
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Advisor
Posts: 7

Re: Nokia E63 bluetooth pairing issues

Thanks, but everything is up to date and working on the laptop end.

Very confusing indeed. Well, i just wont be able to use the computer as a bluetooth headset, as it doesnt work.

Thanks anyway

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New Member
marcosdtc
Posts: 2

Re: Nokia E63 bluetooth pairing issues

Hello tk31, just to inform you, I`m with very same problem! It is driving me crazy.... I mean, those 3 unknown devices. Did you manage to solve this issue? Here are some screenshots....

 




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Registered Member
iam16
Posts: 2

Re: Nokia E63 bluetooth pairing issues

i can't transfer picture from my laptop to my phone (nokia e63) via bluetooth. 

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Registered Member
iam16
Posts: 2

Re: Nokia E63 bluetooth pairing issues

i can't transfer picture from my laptop to my phone (nokia e63) via bluetooth and i can't figure out what's the problem :smileysad:

 



it always says "Error copying file: (This could not be honored)"

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