I am Sanjay Navik from India using a nokia N97 with the firmware (20.0.019) Model No and Type is N97 (RM-505), As per Search on internet a new firmware is avaiable for the phone i.e., version 21.0.045 and 21.2.045 are released. When i try to upgrade from NSU. its say in on the latest version of firmware. can any one explain why i can't upgrade to new firmware.
updating to new firmware depends on product code which represents your region of purchasing, language pack and if it's branded or not .... so NOKIA releases firmwares and release it for every product code depending on mentioned points
you can check for updates @ :
To find what the latest available device software is, you’ll need your device’s product code. The code is printed on the white label beneath the battery (e.g. CODE: 0520001).
if your phone is branded with an operator, that means that you should go to the operator care center and ask them, not NOKIA
some updates delay in some countries variant product code, as it requires more effort to add language pack to it like and in some certain countries "example. China Japan Korea" or it needs the country to approve it due to its policy
When i go to the above link mentioned by you, its say
but in indian website of nokia i can see the version 21.0.045 is release and they are taken the feedback also. my phone is branded and not tied up with any operator.
dear sanjay ,latest FW 21.0.0,45 is not available for Rm- 505 India ,I m still trying to update my phone prouct code 0587487....we cn just wait for new fW so wait and watch..