20-10-2009 16:49 - edited 20-10-2009 16:50
im being treated as one i know, but its not what i payed 500 quid for and its certainly someting im not going to encourage by supporting the forum users here asking to roll out beta patches on us
Too right. I only said that we are being "treated" like BETA testers. Not that we should BETA test firmwares. I think people here quite like that idea because of what nokia has reduced us to... Desperation.
Nobody wants to pay for the latest and greatest phone only to then suffer the errors and problems that we have.
Atleast we all agree on one thing which is that the N97 is far from acceptable in its current form.
dear NOKIA you should pay us as a BETA TESTERS.
I am spending all day with the phone trying to make it work, but doing a lot of other stuff.. so please use us as a beta testers and pay as a regular salary. It will no be a full time job but 200 quit a month would be nice.. I have this phone from the premiere date so I have earned for a new n900, Nokia keep the rest of my salary, just post me a new n900, if it will be full working model fine, if not I can do some beta testes for you for another 200 a month.
20-10-2009 18:46 - edited 20-10-2009 18:48
Whatever your "gripes" are, with the N97, I wouldn't bother trying to expect Nokia to make any official reply!
They simply AREN'T INTERESTED.
The ONLY thing which may make them (encourage them) to make any form of response, would be litigation.
There are MANY forums, including NOKIAs OWN forum, where customers have problems in one form or another (and NOT just "wish lists"). They are mostly fundemental problems like some which have been described here, along with the GPS being "out" by 200 yards (that's 600 foot). And Nokias' response?? Nothing.
Great PR from a company which used to be a flagship mobile phone supplier.
Even when the "dedicated N97 support line" is called, they have no answers either, except for "knee jerk reaction".
Nokia have certainly slumped from the position in the market. But hey, we're only a tiny percentage of users who actually wish their voices to be heard.
As my name states this is my last one. I've had the N95 and the 5800Xpress so I chose to get the new one(97)
and I'm sorry I did. As many of you have waited and waited for the promised 2.0 my device has just gotten slower and slower. I can't even stand the browser anymore..Thank God for Opera mini 5. I paid $750.00 for this phone and can not see spending that again for any Nokia product.
I am sorry for anyone who has bought the N97, and is waiting for this V20 update, you should have done you're research before you bought such an expensive piece of kit!
You could have come on here first, I have been a Nokia owner for years now, and I have experienced this problem with updates been delayed, rumours floating around etc etc..........
Nokia should get it right the first time with a new product, thus saving thousands of consumers having beleived they have wasted hundreds of pounds on a brick!!!!!!!.........
It is about time we voted with our feet and boycotted Nokia, until they can get their hardware and software engineers (who are paid too much) to start talking to each other, before they release such an expensive mobile phone to the unsuspecting public.
But like I have already said, they keep doing it, and we keep buying their mobiles, they know fine well that the longer they dangle the carrot, the less likely we will complain if the update is still rubbish, knowing we will just be glad it is here!
Enough said, come on Nokia, stop treating us like idiots and treat us with the respect we gave you to make you into the worlds largest mobile phone manufacturer !!!
A very upset and annoyed Yorkshire Man
who cares its only a firmware update? mine works fine on v12.0.024 a few minor bugs but i can live with it for now. there really is no rush for the v20 just let the engeneers do their job instead of screaming at them, ket them do their job so they can release firmware when its good and ready, instead of answering the same questions 100 times over from people on the forum.
i moved from iphone and it made me realise just how much better the nokia is..
take your time nokia and cant wait to see the new firmware ...
then we will see which areas of th globe get the update first
OMg i just got two software update messages from my nokia and i plugged my phone in and it's still V12..
i dont get it
Your device already has the latest supported software no update needed.
Please note that your mobile service provider may not have approved the latest nokia device firmware
21-10-2009 9:14 - edited 21-10-2009 9:15
Please get this release out ASAP! Nokia you don't realise how damaging this product is to your brand.
I've always owned Nokia phones, I had the N95 as soon as it came out and marvelled at the technology. My company provides me with any free handset I want, so I had a choice of upgrading from the N95 to the iPhone. I resisted because of the iTunes Store and the general practice of only being able to get my apps from one place.
I avoided the iPhone, the 3G/3GS and waited patiently for the N97.
The N95 inspired me and wowed me - the initial bugs I could cope and live with since it was cutting edge technology at the time.
The N97 (in its current form) makes me angry because it doesn't offer anything over the competition - and the massive, massive downside is the user interface which seems to have had no real world testing or QA whatsoever. Its so frustrating to use - and really annoying to live with.
@Nokia: your recent announcement to go with Maemo instead of Symbian is great for new customers, but bad news for N97 customers. I believe that any Symbian updates will be take a back seat and your priorities are now with developing a new OS and apps - rather than fixing your flagship product.
It's simply not acceptable, I feel like I've made a very bad decision in which phone to purchase - and the adverts on TV make the N97 out to be a slick easy to use device - which couldn't be further from the true.
I do not want *another* version of Maps where you change the buttons and interface.
I do not want NGAGE games and applications
I do not want another music player or content syndication app
I want a phone which is capable of doing is basic functions well first, and then being awesome second.
Don't crash when trying to send a text
Don't take 5 seconds to show a text message
Don't save the text mssage im writting to drafts when i need to read a new one first
Don't take 3 seconds to update the screen when I tilt
Dont tilt the screen when I pickup the phone to answer a call and make me chase buttons and wait for the screen to update
Don't ask me if I want to make a Video call when my operator doesn't support this
Don't require 2 taps to select some option and 1 tap to select others
And a billion other usability failures I'm sure you're well aware of but wont spend the time and money on fixing
Speakerphone problems: The phone is completely useless when used as a speakerphone. And, there are a lot of users that experiences this! When used in speakerphonemoduse, either with the telephone open og closed, and this have been experimented with in short and close range fysically from the phone, and with loud and nearly whispering voice - the people in the other end, can only hear pieces of my voice! I drop out all the time. They only hear parts of my voice, as if I should be in a place whit no connection whit my network operator. When the phone is used normally, not as a louspeakerphone, this problem never occurs. I HOPE that this issue is fixed in the 2.0 firmware!
so do i, this hardware is the crappest functioning phone ive ever owned, and i have owned the one you can buy from car phone warehouse for £5. the n97 cant take or make calls properly, its the sadest excuse for a phone to have ever risen in the whole time of mobile telemarketing.
One of the N97 on Nokia RDA has been updated to 20.0.019, a good sign that the update is just arround the corner !
It is a good sign. With the last two updates it's been roughly within 10 days afterwards that they've been released on the NSU.
RDA is a service on forum nokia that lets developers test applications on real phones remotely.