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Nokia Social 1.3 "Unable to Install"

Sage
cecampbell
Posts: 80
Accepted Solution

Nokia Social 1.3 "Unable to Install"

I use my Social app & widget frequently throughout the day.  A few hours ago it forced me to download version 1.3 and when it went through the install process it said "Unable to Install."  I still cannot access the social app without the forced upgrade and the upgrade keeps failing.  I've also tried updating with software updates and it is not showing up.  In addition I downloaded it on my PC, transferred it to my N8 and attempted a reboot and install, still "unable to install."  Any ideas?

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Advisor
leoniedelt
Posts: 20

Re: Nokia Social 1.3 "Unable to Install"

cant help, but same here. i have uninstalled, reinstalled, saved the file locally, etc. still cannot get it to work, and now cannot access Social. :smileysad:

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Advisor
missle
Posts: 12

Re: Nokia Social 1.3 "Unable to Install"

I'm having the same problem but mine might be connected to the fact i uninstalled 'notifications 1.01' would this affect anything with the social app? Seems a strange coincidence to me!

 

Uninstalled it by accident by the way!

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Advisor
leoniedelt
Posts: 20

Re: Nokia Social 1.3 "Unable to Install"

dont think so, i still have notifications installed but cannot install this social update to 1.3 ...

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Advisor
missle
Posts: 12

Re: Nokia Social 1.3 "Unable to Install"

Yeah same problem here, its a pain as the app was working fine and now i have the same problem as you 'unable to install'!

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Advisor
missle
Posts: 12

Re: Nokia Social 1.3 "Unable to Install"

Anyone have any idea where i can find 'notifications 1.01' so i can re install it? Cant find it anywhere.

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Sage
cecampbell
Posts: 80

Re: Nokia Social 1.3 "Unable to Install"

[ Edited ]

Crazy stuff but I got it to finally update.  I don't know what was necessary and what wasn't but here's the procedure I followed.

 

1. Uninstalled Social App

2. Downloaded Social 1.1 on pc using http://nmota.messaging.nokia.com/clients/Social_1_1_update.sisx

3. transferred to N8 and installed

4. rebooted when prompted.

5. placed widget on homescreen

6. opened social from widget

7. entered facebook credentials when prompted

8. hit "exit" rather than "update"

9. downloaded social 1.2 on pc using

http://nmota.messaging.nokia.com/clients/Social_1_​2_update.sisx

10. transferred to N8 and installed

11. rebooted when prompted

12. downloaded social 1.3 on pc using http://nmota.messaging.nokia.com/clients/Social_1_3_update.sisx

13. Installed and it now works

 

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Advisor
missle
Posts: 12

Re: Nokia Social 1.3 "Unable to Install"

[ Edited ]

Blimey! How long did that take? But if it works then fair play to you!

 

The links are all update 1.2. Not 1.1, 1.2 and 1.3???

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Sage
cecampbell
Posts: 80

Re: Nokia Social 1.3 "Unable to Install"

[ Edited ]

The links were bad, I fixed them. Try it again.

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Advisor
missle
Posts: 12

Re: Nokia Social 1.3 "Unable to Install"

...downloading now

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Advisor
leoniedelt
Posts: 20

Re: Nokia Social 1.3 "Unable to Install"

this huge long mad crazy fix? worked.

 

THANK YOU. <3

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Advisor
missle
Posts: 12

Re: Nokia Social 1.3 "Unable to Install"

I've got a security warning with 1.1

 

Asking me to replace 1.02 (157) with 1.02 (144)

 

Shall i proceed?

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Counsellor
imlite
Posts: 85

Re: Nokia Social 1.3 "Unable to Install"

[ Edited ]

Well just updated social to 1.3.143

 

No problems!

 

loaded social 1.2

put in password

it stated an update available

pressed OK

it downloaded update (1.3)

message - to install have to stop process

pressed OK

message - to install have to stop process

pressed OK

installed 1.3

auto installed widget

splash screen

message 'Please sign in'

all works fine.

 

cant see whats improved although it seems much faster and more stable.

 

I noticed that it connects to a website in the background using the browser during the update.

 

Are those who have a failed update using non-standard apps in the background or another browser such as Opera?

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Advisor
leoniedelt
Posts: 20

Re: Nokia Social 1.3 "Unable to Install"

missle: i uninstalled entirely first - therefore getting no warnings about replacing.

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Advisor
leoniedelt
Posts: 20

Re: Nokia Social 1.3 "Unable to Install"

the only non-standard app i had running was Ndesk - it didnt occur to me to kill it with jbak first...

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Advisor
missle
Posts: 12

Re: Nokia Social 1.3 "Unable to Install"

How do i uninstall entirely? Done it on app manager but where else is it on the phone?
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Sage
naf1970
Posts: 99

Re: Nokia Social 1.3 "Unable to Install"

Worked for me!

Thank you!

Nokia N8 / N9 / Lumia 920 White
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Advisor
missle
Posts: 12

Re: Nokia Social 1.3 "Unable to Install"

Sorted!

 

More by luck than judgement though but its working and is better than before.

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Advisor
gbora87
Posts: 12

Re: Nokia Social 1.3 "Unable to Install"

hey i'm still unable to do the update.., installed 1.1 then trying to install 1.2 via phone and ovi suite also. 

error code : 2148532241

 

plllzzz help and reply asap..

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New Member
kyuubiflame
Posts: 1

Re: Nokia Social 1.3 "Unable to Install"

can you help me cause i can't install anything 

 

not even social 1.1 again

 T.T

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