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Nokia e5 serious network problem (solve it if you ...

New Member
infohub
Posts: 3

Nokia e5 serious network problem (solve it if you dare)!!

hey guys, this is a serious problem I have found on my nokia e5.

I have updated the firmware to the latest version through pc suite. After a few days of working fine, the phone starts heating up all of a sudden, the battery drains and there is no communication over the network at all (i.e no sms, no calls received, can send texts or take calls either.)


i tried *#7370# still the problem persists. Please be kind enough to assist. kudos in advance.

thx for reading.
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Sage
manissmdl
Posts: 72

Re: Nokia e5 serious network problem (solve it if you dare)!!

Yes its right my phone aslo heat on using wifi after 15 minutes it start heating on back part where batt is kept............plz update this issue.... Thanks for Nokia support

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Mobile Overlord
jimmyireland
Posts: 17,211

Re: Nokia e5 serious network problem (solve it if you dare)!!

how old is the sim card?
i would consider bringing to a nokia care center if its heating excessively

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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New Member
infohub
Posts: 3

Re: Nokia e5 serious network problem (solve it if you dare)!!

the sim card is pretty new, (it works fine on other mobiles, though i tried only on black and white phones) doesnt heat excessively, but yes the heat could be felt.

btw, i had the same problem with my e71 as well.
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New Member
infohub
Posts: 3

Re: Nokia e5 serious network problem (solve it if you dare)!!

do you have automatic update of date and time activated. Check control panel->settings->general->date and time->automatic time update.

Reply asap
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Mobile Visionary
thetao
Posts: 1,016

Re: Nokia e5 serious network problem (solve it if you dare)!!

I don't know if the problems are related, but you aren't the only person to recently complain about battery temperature/drainage on a 3rd Ed. phone.  See

 

/t5/Eseries-and-Communicators/E72-phone-getting-hang-after-upgrade-to-081-003/m-p/1229991

/t5/Eseries-and-Communicators/E51-battery-drainage/m-p/1229911

 

I can't suggest anything, beyond what was mentioned in the other posts...

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New Member
giuseppez92
Posts: 3

Re: Nokia e5 serious network problem (solve it if you dare)!!

i updated my E5 phone to the latest firmware (v.81) and i have network problems too..
i don't have any battery problem actually, but the phone loses the connection to the network a lot of times.. which didnt happen before the update.. 
unfortunately i can't help you.. 
i'm planning to go to a nokia care point.. 

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