can someone please tell me how to add new gprs setting (specifically for giffgaff uk) i read variuos threads that say to click on personalization and then click add new but i dont seem to have this option! my other sim is vodafone uk and it works fine but i need to manually input the settings for giffgaff.
Please try perform a hard reset on your device, remember to back up in Nokia Suite first.
After backing up your device, reinstall software using Nokia Suite. Which should hopefully resolve your issue.
If you seek further support please refer to the GiffGaff support website as I think they will be able to provide more information.
In that case, please go to connectivity and create a new access point for your GPRS, You will need to get your service providers information for the access point details which you should be able to receive by calling them or they might have it on the GiffGaff site.
Let me know how you get along!
thanks again for replying again. in connectivity, packet data, packet data settings i seem to only be able to rename an access point but there seems to be no option to input any of the setting which i have.
i dont think im being stupid - there just seems to be no way to manually input the settings!
any more thoughts?