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Re: Proper Way To Reset N8?

Sage
Posts: 274
Accepted Solution

Proper Way To Reset N8?

I would like to clean reset my N8 in hopes to correct various problems I am having. I would like to preserve my contacts and text messages.

 

What is the best way to do all of this and is there any problems associated with doing this? I vaguely remember people saying you would lose the ovi store or other things when they did it. Though I am running Anna so perhaps the process is better now?

 

Any help or instruction would be greatly apreciated as I don't want to mess this up. :smileyhappy:

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Sage
Posts: 274

Re: Proper Way To Reset N8?

ps. I guess im looking to have a clean install just like on a windoze machine :smileytongue:

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Mobile Overlord
cjlim
Posts: 16,976

Re: Proper Way To Reset N8?

[ Edited ]

You will need to backup all your data prior to this reset as all your data and contacts will be wiped otherwise.

 

The proper hard reset for the N8 is as follows.

 

Press and hold Volume Down + Camera Key + Menu Key and power up phone using the power button until your phone vibrates. Hold the buttons until you see the Nokia handshake. 

 

I believe the Ovi Store issue has been fix but have not had the opportunity to test it myself.

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Sage
Posts: 274

Re: Proper Way To Reset N8?

I is it necessary to hard reset? Can I just tell the phone to format itself to be a fresh install?
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Mobile Overlord
cjlim
Posts: 16,976

Re: Proper Way To Reset N8?

[ Edited ]

It depends on how clean a reset you want. The *#7370# reset will reformat your phone but UDP will preserve some of the old data and settings so if you want to make sure you get a good clean reset then 3 finger version is the one to go for. 

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Sage
Posts: 274

Re: Proper Way To Reset N8?

Are there any ramifications of doing a the button hard reset I should be aware of?
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Sage
Posts: 274

Re: Proper Way To Reset N8?

I was reading the forum sticky post which highly recommends not doing the hard reset... Instead it mentions a factory settings reset. I am confused on the differences. And what to do.
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Mobile Sensei
Fender77
Posts: 5,283

Re: Proper Way To Reset N8?

Just resetting the settings won't wipe your phone as it only does what it does.

Do the hard reset by buttons or do the *#7370# as Cjlim already has pointed out.

If the device is working okey otherwise, this shouldn't really be a problem at all.

Then the phone will be much like a fresh install. - out of box state.

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Mobile Sensei
Fender77
Posts: 5,283

Re: Proper Way To Reset N8?

What problems do you have with the device btw? Sometimes there are easier methods to fix it. - Might be worth a shot before having to reinstall everything again...?
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Sage
Posts: 274

Re: Proper Way To Reset N8?

I am having problems with my music player, so I deleted some files that screwed some installed apps and the nokia sleep screen.

 

What is the *#7370# reset? is that different from factory reset from system settings? 

 

so there is

 

1. Factory settings reset

2. *#7370# reset

3. Three button hard reset

 

Trying to understand each...hmmm

 

I would like to have all my apps uninstalled and fresh Anna but I don't want to ruin the phone because we don't have Nokia care points here in toronto canada to help out.

 

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Sage
Posts: 274

Re: Proper Way To Reset N8?

Is there a difference between the #7370# reset and the hree button hard reset?

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Contributor
Vinmar
Posts: 9

Re: Proper Way To Reset N8?

I'd start with the factory settings reset and move up from there.

I've done the *#7370# when the Symbian Anna software updates wouldn't install after upgrading through the Ovi Suite.

I later filled up my C: drive with an endless e-mail sync and installing a bunch of themes to it from a buggy Nokia Store version and just doing a factory settings reset cleared up C: to 130MB. Nothing else would and it took minimal effort to get my phone back to where it was before resetting.

I've never done the power on reset.
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Sage
Posts: 274

Re: Proper Way To Reset N8?

When I go to click factory reset it shows "Restore" and "Delete and Restore"

 

Not sure which to choose.... also it asks for a lock code when I click restore. Not sure what that is refering to. :smileysad:

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Sage
Posts: 274

Re: Proper Way To Reset N8?

I also just tried to do the *#7370# reset and it asked for the lock code as well. How does one find out what the lock code is?

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Professor
Ztuka
Posts: 686

Re: Proper Way To Reset N8?

12345 ...if you haven´t changed it
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro
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Sage
Posts: 274

Re: Proper Way To Reset N8?

Thnx! Out of curiousity what is the difference between the two restore options?

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Sage
Posts: 274

Re: Proper Way To Reset N8?

So I did the factory delete and restore... seems to have cleared up things alot! No random reboots or crashes so far. I'll keep my toes crossed. :smileyhappy:

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Professor
Ztuka
Posts: 686

Re: Proper Way To Reset N8?

[ Edited ]

Make back up(s) right now and after every or almost every important settings you do and applications. Can be useful in some time.

Especially when it is time for Belle update...At least I think it is a good idea.

 

Hope that your phone lives on in 2012 without hazzle :smileyhappy:

 

 

Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro
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Counsellor
GraphitIndia
Posts: 34

Re: Proper Way To Reset N8?

I think best way to re-set the phone is :-

 

1) Backup all your data;

2) Take the phone to nearest Nokia Service Centre for frest installation

3) restore your data

4) Enjoy seemless performance :smileyhappy:

 

Good Luck :smileyhappy:

 

I wish Nokia Start CDMA Handset in India again.
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Sage
Posts: 274

Re: Proper Way To Reset N8?

Yeh backing up is a good idea and I am very happy that my N8 is running smoothly as I love the phone. Looking forward to meeting Belle :smileyhappy:

 

ps. Just put in a 32 gig class 10 mircoSD card and it really makes things comfortable for storage and more fluid with large libraries of music. :smileyhappy:

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