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Re: Unable to delete messages in X2-01

Contributor
Akuma_no_kaze
Posts: 3
Accepted Solution

Unable to delete messages in X2-01

Hi,

 

I performed a phone switch in my X2-01 to transfer my contacts and messages from an N2690. The data connection was lost before it can complete so I had to do a second try. I noticed that there were a lot of messages with empty headings in the X2-01 which I did not have in the N2690. I tried to delete them, but I was getting the message "Error occurred. Deletion not completed." over and over again.

 

When I used a PC Suite, the empty messages displayed with their body and I recognized them as the previously deleted messages in the N2690. I was unable to delete the messages using the PC Suite even after restoring to factory settings (including personal data).

 

Please let me know if there is a way to troubleshoot this bug before I go to bring the phone to a service center.

 

Thanks.

Ex-Technical Expert (retired)
Posts: 734

Re: Unable to delete messages in X2-01

[ Edited ]

Hi,

 

Can you check this link even the phone is not same.

http://discussions.europe.nokia.com/t5/Cseries/Nokia-C3-00-Firmware-V-08-63-issues/td-p/1028991

 

Br

 

Mahayv

Contributor
Akuma_no_kaze
Posts: 3

Re: Unable to delete messages in X2-01

Thank you for directing me to the solution. The only problem with the process is that all my messages were deleted after restoring the back-up. Better still, the empty messages are now gone.

Kudos!
Registered Member
potordo
Posts: 1

Re: Unable to delete messages in X2-01

Try this. After updating the software, restore the backup before the update.

Counsellor
rambosaha
Posts: 21

Re: Unable to delete messages in X2-01

In my Nokia X2-01, the Messaging Section in "Memory Status" is showning 1.2MB used, though i have deleted all my messages. There is no message in any of the folders. i even tried by restoring the factory settings, but still the memory doesnt free up. i want to clear up this memory occupied. please help. 

Advisor
ramyamurali
Posts: 33

Re: Unable to delete messages in X2-01

error occured dection not conformed...this is the error message when u try to delete empty messages...the solution is :: first backup your messages in to memory card(mark only messages) then clik backup. Then restore all your phone. Then go to settings-syne and backup -restore back up. The phone automatically switch off .then your problem will solve....for more about your device, click like in face book fan page :: new mobile tips for you ::