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Unexpected error occurred. Please restart the came...

Contributor
kaisar
Posts: 3
Accepted Solution

Unexpected error occurred. Please restart the camera.

Hello guys,

 

I am having a problem on my Nokia N8's camera. When I go for camera option it is showing "Unexpected error occurred. Please restart the camera. If this does not help, try restarting the Phone." I have tried by restarting the phone for several times. But did not worked for me.

 

I went to so many blogs and forums. I realize that the problem is happening after installing Nokia Wellness Diary. I removed the Nokia Wellness Diary and also the Nokia Drop which were from Nokia Beta Labs. But still I am facing the same problem.

 

Can anyne please help me regarding this?

 

Release

Symbian Belle

 

Software Version

111.030.0609

 

Software Version Date

2011-11-26

 

Model

N8-00

 

Type

RM-596

Counsellor
eKamran
Posts: 71

Re: Unexpected error occurred. Please restart the camera.

I remember i had this issue in my N8 Anna wen i installed a Camera App from Betalabs. Removing that solved my problem.

Point is other app like Diary or drop shdnt cause this, thay hav nothing to do with the camera unit.

Search for other app or try Hard reset.
In Love with Nokia, Symbian & N8-00
Contributor
kaisar
Posts: 3

Re: Unexpected error occurred. Please restart the camera.

I already made a hard reset and also re-install belle. But nothing happened to get back the camera.
Counsellor
eKamran
Posts: 71

Re: Unexpected error occurred. Please restart the camera.

A hard reset plus Reinstallation should work.
Donno whats wrong in your case..
Contact Nokia Care for further instructions
In Love with Nokia, Symbian & N8-00
Professor
JackMerson
Posts: 340

Re: Unexpected error occurred. Please restart the camera.

In that case, I afraid you may have to go to Nokia Care to get your phone repaired or changed.

If I have helped you in any way, give me a kudos! :smileyhappy:
Contributor
kaisar
Posts: 3

Re: Unexpected error occurred. Please restart the camera.

I did sent it to Nokia Care and after 10 days they returned it to me with brand new condition. They told me that they changed the motherboard. Now I have different IMEI number what I purchased.

Professor
JackMerson
Posts: 340

Re: Unexpected error occurred. Please restart the camera.

Glad to hear that. I hope you have a nice day with your smartphone. :smileyhappy:
If I have helped you in any way, give me a kudos! :smileyhappy:
New Member
cybrain99
Posts: 1

Re: Unexpected error occurred. Please restart the camera.

I gpt the same problem. My SD card was the problem, when I removed it everything started working fine. Then I formatted the SD card, and re inserted to the phone.  Now every thing is working fine.

Registered Member
hashd7
Posts: 1

Re: Unexpected error occurred. Please restart the camera.

cybrain99, yes . The SD Card is the problem most of the time.If the camera images are being saved to SD Card, remove the card and start the camera.You will be asked to save images to phone memory because SD is removed.Select yes.Now camera will work fine.Exit the camera.Insert the SD Card and now the camera will be ok.
Registered Member
brazilian47
Posts: 1

Re: Unexpected error occurred. Please restart the camera.

I have to say that I had this problem when I was making a film and then the memory was totally full.

 

I formated the mass memory, where the video was recording, and everything back really fine.

 

THEN, PLEASE TRY ONLY TO DO A SIMPLE FORMAT IN THE STORAGE PLACE.

 

You can go to FIles (Arquivos in portuguese) and hold on the mass storage. Select format.