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X2-01 blank screen

Sage
Love1526
Posts: 165
Accepted Solution

X2-01 blank screen

Hi..today my x2-01's screen became blank..it getting on,but only keypad lights on,screen not getting on.it just blank screen.i didn't fell it down anywhere.today i received a message,when i try to open it,it's screen becomes blank.i tried everything,i put it's battery for many hours,but no use.i also tried to hard format it by *#7370#,but no use..it's under warranty..can nokia repair it free or charge for it..note-i don't fall it anywhere.any suggestions for get it back.please help!
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Mobile Overlord
farby
Posts: 19,304

Re: X2-01 blank screen

Nokia Care should be able to repair it but whether it will be for Free can be ascertained only after inspection . If its only Software related then or even Hardware related that they may think was not due to mishandling or water damage ( as in many cases..) then yes..you may be the lucky one.

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Advisor
Gentledozy
Posts: 25

Re: X2-01 blank screen

Go to nokia care point and do an update via nokia ovi suit
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Sage
Love1526
Posts: 165

Re: X2-01 blank screen

Ok thanks everyone,i reply soon after that.
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Sage
Love1526
Posts: 165

Re: X2-01 blank screen

Hi...today i went to nokia care..but they said that it's something flux of display has been cut...they said that they will charge rs.1400 for this..but my phone is under warranty.so why they charging me..is display not come under warranty & they charge its display rs.1400,my phone's price is rs.3500.i didn't fall it anywhere.so why they charging me.please tell me any solution..thanks
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Mobile Overlord
farby
Posts: 19,304

Re: X2-01 blank screen

It seems to be the Flex cable and not Flux. Surprised that its not under Warranty. If you have another Nokia Care in your area try there..and also contact Nokia thru' the Contact Us tab at the bottom of this page to get more clarification on the issue ...

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Sage
Love1526
Posts: 165

Re: X2-01 blank screen

Sorry for replying so late,Is it related to display,what is use of flex..thanks i will try another nokia care.
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Mobile Overlord
farby
Posts: 19,304

Re: X2-01 blank screen

What is Flex cable ? See HERE ...

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Sage
Love1526
Posts: 165

Re: X2-01 blank screen

Thanks farby...i think it's not costly as they saying.
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Contributor
arjunrk
Posts: 7

Re: X2-01 blank screen

It just happened to me
you try to remove memory card
and try switching on the phone
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