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Re: X5 Software update problem

Registered Member
Posts: 3

X5 Software update problem

I am having trouble installing the latest software update using Ovi Suite. The update shuts down the phone and this disconnects the USB connention to the phone making the update impossible. Anyone else having this problem or any workarounds available ???

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Mobile Overlord
farby
Posts: 19,053

Re: X5 Software update problem

[ Edited ]

During the updates the phone will switch itself OFF and ON.. so unless the phone remains OFF for a considerable length of time ( say more than 4-5 minutes ) than its a problem..else.. simply leave it to do its job.. When it switches OFF, its obvious that the display will show USB Connection lost.. Do not disconnect the phone until it swiches ON on its own after you see installation complete..

 

Read the prompts when you start the process.. it also says.. Ignore all warnings in Windows task bar...

 

--------------------------------------------------​--------------------------------------------------------​--------------------------------------------------​--If you find this helpful, pl. hit the White Star in Green Box...
.

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Registered Member
Posts: 3

Re: X5 Software update problem

Still no good. I left it for 45 mins but the phone does not restart. Ovi Suite says it has lost connection with the device and to disconnect the usb cable, restart the device then reconnect it to continue. As soon as the update starts again the phone shuts down and the connection is lost again. It just goes round in circles, nothing gets updated. I must be missing something ???

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Advisor
zubein007
Posts: 10

Re: X5 Software update problem

I am facing the same problem..Please help!!!

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New Member
Rozanor2000
Posts: 1

Re: X5 Software update problem

Im also have a same problem, nothing update after restating, please help.. 

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Advisor
zubein007
Posts: 10

Re: X5 Software update problem

Farby why dont u reply us?
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Advisor
zubein007
Posts: 10

Re: X5 Software update problem

Plz give us a solution.. even google map also dose not work on nokia X5-01 !!
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Contributor
mob_meter
Posts: 5

Re: X5 Software update problem

@all...i also had the same problem with my device. this is what i did to update the firmware.

1. format the memory card (pre packed with the device)

2. soft resetted the phone (*#7370#)

3. update the ovi application to the latest

4. fully charge the phone, and then connect to the laptop or pc

5. this time i succeeded on the 2nd attempt

 

and i observed one more thing, after the first firmware update, there's no hassles at all to reinstall or update from the factory state(in case you have hard reset the device) to the latest version(043.016).

this leads to a conclusion that either some system files in preinstalled memory card are causing the overstated problem, or the incompatibility of the factory installed version of OS with the update.

 

pl let me know whether this works for you or not.

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Advisor
zubein007
Posts: 10

Re: X5 Software update problem

Still not working :smileysad:

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Advisor
zubein007
Posts: 10

Re: X5 Software update problem

How u did that.mIne not working! :smileysad: plz help
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Contributor
mob_meter
Posts: 5

Re: X5 Software update problem

after this also u r having the same problem, then you have only way is to try and try again.untill u get succeded.

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Advisor
zubein007
Posts: 10

Re: X5 Software update problem

Not working man...i wil take ma phn to nokia care..hope they can fix it
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Advisor
zubein007
Posts: 10

Re: X5 Software update problem

I tried so many times but not working plz help bro :smileysad:(

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Advisor
zubein007
Posts: 10

Re: X5 Software update problem

YESSSSS..atlast i did it with nokia care software!! Good software!!:smileyhappy:

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New Member
xseries_x5
Posts: 2

Re: X5 Software update problem

I also having the same problem...anyone please help....this is only major problem for me..

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Registered Member
Posts: 3

Re: X5 Software update problem

 

Hey Farby,,, come up with any solutions yet ????

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Registered Member
annita
Posts: 1

Re: X5 Software update problem

Hello, I was cheking my emails on my phone and after exiting the web page the phone just got stuck so I took the batery out and try to turn it on but it just gets to the withe screen and then nothing, I asked where they fix phones and they say it's the software they wanna charge a lot so is there any way I can do it my self? in advance thankx

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Registered Member
zulfikar
Posts: 1

Re: X5 Software update problem

akbar


Rozanor2000 wrote:

Im also have a same problem, nothing update after restating, please help.. 




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