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c6 software

Counsellor
konathalalokesh
Posts: 67

c6 software

Latest software release for Nokia C6-00 is 42.2.004 but i am having version on my phone 41.1.010 version by going to Menu -> Applications -> Tools -> SW Update ....... It is not showing that i have further update to my phone why???
Mobile Overlord
farby
Posts: 19,704

Re: c6 software

Did you check thru' Nokia Suite also. If the result is same it is because.. Availability of update depends on Product Code / Region. Also, for network locked devices, update is possible only after an approval from the Operator. Hence, even if an update is released, it need not be for your particular device.

Counsellor
konathalalokesh
Posts: 67

Re: c6 software

no i didnt checked it with my pc . And i even dont know my product code and i am from andhra pradesh in india.with operator airtel
Mobile Overlord
farby
Posts: 19,704

Re: c6 software

Then first you check thru' Nokia Suite. Connect the phone to PC thru' USb. Open Nokia Suite-->Tools-->Software Updates. If it shows an availability, Read and follow instructions carefully. 

The Product Code should be written under the Battery. But even if you know that, unless the availability is shown, you can't update. 

..and Network locked means the phone is bought thru' your Operator along with the SIM at special rate as a package. If you bought it from Authorised Nokia Dealer and just got the Airtel connection should not put you in restricted catagory as mentioned earlier. 

As a last go, you may visit your local Nokia Care and ask whether they can update the device.

New Member
XTREMEGUY
Posts: 1

Re: c6 software

Hai im using Nokia c6-00 and i would like to update my software so please tell me how to update and which is the correct version to update ....

Mobile Guru
ng85
Posts: 1,950

Re: c6 software

Read the post above for details.
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Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920