Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: cant install any application on my nokia 5530 ...

New Member
nachiketa25
Posts: 2

cant install any application on my nokia 5530 xpress music

please help... i have a nokia 5530 xpress music and last week i decided to update my os from v32.x to v40.0.0.3

then all the apps started closing randomly and whatsapp started giving me trouble. .. i uninstalled them and when i try to reinstall it says file corrupted... even if i try to install nokia email it says file corrupted.. ive tried soft reset , hard reset, memory card format(both ways) and now when im trying to reinstall the firmware through ovi suite it says error code 12402... please help.. im really in a fix as to what i should do... please please... urgent... can i go back to my old firmware 32.0.0.7?????? 

Please use plain text.
New Member
nachiketa25
Posts: 2

Re: cant install any application on my nokia 5530 xpress music

i've tried installing apps/updates through the ovi suite as well..but it says file corrupted all the time.. can i remove my firmware from the device and then install afresh???? please help...

Please use plain text.
Mobile Overlord
farby
Posts: 19,372

Re: cant install any application on my nokia 5530 xpress music

Try reinstalling the Firmware after reboting both, the PC and the phone. Else, you may need to visit  Nokia Care

Please use plain text.